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Courtyard by Marriott Dallas Allen at the John Q Hammons Center

3.0 of 5
210 East Stacy Road, Allen, TX 75002
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Courtyard by Marriott Dallas Allen at the John Q Hammons Center
Ranked #5 of 7 hotels in Allen
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101 reviews from our community

    Trip type
Traveller rating
    55
    29
    11
    5
    1
Date Rating
Gillette Wyoming
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 7 May 2013

This is a surprisingly good hotel which seems to exemplify Marriott's makeover of its lower price brands. Very nice lobby (although one does not "stay" in a lobby), extremely spacious public spaces, convenient little restaurant (in a pinch) and coffee bar (nice). Paradise Bakery is a one minute walk away. Rooms are reasonably priced, immaculate, and again, spacious, including a... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
13 May 2013

Thank you for writing a review regarding your stay in our hotel. I'm glad that you were able to enjoy several of the amenities within our hotel. Parking can be very tight on nights when the Allen Event Center has events. It is a great thing for those attending events as it is within walking distance but can be frustrating... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 May 2013

This hotel is extremely clean and I couldn't ask for better customer service. The rooms are large and hotel is located in a good area for shopping and eating. You will not be disappointed if you decide to stay. On a scale of 1-10 I give 10+

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
6 May 2013

WOW! We appreciate the 10+ review! The staff works very hard to maintain an exceptional facility for our guests. Our location is key with over 2 million square feet of shopping and entertainment within walking distance of our hotel. We look forward to having you stay with us again in the future. Michael Kapoulis General Manager Courtyard by Marriott Dallas/Allen More

Grand Cayman
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 April 2013

The Courtyard Marriott in Allen is a good hotel, very clean with helpful staff. The Hotel is surrounded by large shopping centres and is next door to an indoor arena where the Texas Revolution play. There is also a driving range a short walk away. Whilst I was only in Allen for the weekend I could roughly gather that Allen... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
1 May 2013

Thank you for staying with us while visiting the Allen area! Allen is a suburb located about 30 miles north of Dallas. Our hotel is surrounded by over 2 million square feet of shopping with several other attractions including Top Golf, the Hydrous Wake Park. Cabela's, the Allen Event Center and much more. The Allen Premium Outlets are the largest... More

Bangalore, India
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

A excellent hotel, nice decor, good sized rooms, and good service. Wifi in rooms was very slow but you can not complain to much if it is free. Lots of hot water which always pleases me .... All together a good stay.

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
30 April 2013

I appreciate you taking the time to let us know about your recent stay at the hotel. Our hotel continues to try to improve our services and exceed our guests expectations. Thank you for commenting on the internet. I will check with our engineering department and service provider to make sure that other guests do not have a similar situation.... More

Waco, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 April 2013

We came up to Allen again to celebrate my son's birthday! Over all, I really do like this hotel and I noticed some improvements. Let me start by saying The Bistro's food has improved in my opinion. I have always had pleasant friendly smiles & greetings from all the staff. We always stay in a junior suite, so we have... More

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See 7 more reviews by txponygirl for Allen
CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
22 April 2013

Thank you for taking time to complete a review for our hotel. We appreciate you continuing to stay with us. On behalf of our entire hotel staff, please accept our apology for the cleaning issues that occurred during your stay. I have passed your comments on to our Executive Housekeeper and will share them with the entire staff so they... More

Rogers, Arkansas
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 31 March 2013

I have stayed here several times over the last year, both with my husband and with friends. Every front desk person I have interacted with has been very friendly and efficient. The beds are comfy. The rooms are quiet. I have noticed on the last couple of visits that the rooms seem to be getting a little shabby in some... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
5 April 2013

Thank you for continuing to return to our hotel. Your loyalty is greatly appreciated. Parking can be an issue around the building during busy times but across the street is a 3 story parking garage to help with this issue. Your comments regarding the rooms have been passed along to our Engineering and Housekeeping Departments. We want to continue to... More

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 March 2013

We stayed in this hotel in February over President's day weekend. It was centrally located to what we wanted to do for the weekend in Dallas. The room was clean, the bed was soft, and the staff was nice. It is next to an ENORMOUS convention center that was having {wait for it} a convention. The hotel parking was constantly... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
30 March 2013

I'm glad to hear you stayed with us over the President's Day weekend. Our hotel does have a 15,000 square foot convention center that can accommodate up to 600 for a banquet and 1,000 in a theater setting. Parking is located around the building and also available in front of the hotel in a 3 story parking garage. The great... More

Stockholm, Sweden
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 26 March 2013

This hotel has it all... a great location, affordable rooms and wonderful staff. We took advantage of a special offer and had breakfast and dinner in their café. The food was really good and the booths have individual televisions so you can watch your favorite programs while you eat! And every staff member we came in to contact with was... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
30 March 2013

Thank you for taking time to write a review about our property! I'm glad that you were able to enjoy our largest suite type, take advantage of the amenities we have to offer as well as enjoy the area that surrounds the hotel. Your comments are greatly appreciated so we can continue to provide services and amenities that our guests... More

Lubbock, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 26 March 2013

I travel a lot for business, so this review is from a frequent traveller's perspective. If you are just travelling for leisure, and need a nice place with a great location, you can finish this paragraph and book a room here. I have stayed here countless times and have always had a good experience. The location is unbeatable; restaurants and... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
30 March 2013

I appreciate your feedback, especially coming from a Platinum Elite Member! Your loyalty to our hotel and brand are very important to us. I have sent your comments along to our Engineering department to ensure that the internet and bandwidth are working correctly. I understand how frustrating it can be when you are trying to get work done and unable... More

North Little Rock, AR
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013

This hotel far exceeded my expectations. The lobby is beautiful and several times we went downstairs just to read and hang out down there. The rooms were super clean and had exactly what we needed. The bedding was good and we had no problems at all while we were there. This hotel is close to many restaurants and stores. It... More

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CYALLENGM, General Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review
20 March 2013

It was appreciated that you chose to stay with us while visiting the Allen area. Several areas of the hotel are great for relaxing, hanging out or gathering with friends and family. Being located in The Village at Allen, there is plenty to do within a short walk around the hotel. We look forward to having you stay with us... More

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Additional Information about Courtyard by Marriott Dallas Allen at the John Q Hammons Center

Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel
Courtyard Dallas Allen At The John q Hammons Hotel Allen
Address: 210 East Stacy Road, Allen, TX 75002
Phone Number:
Region: United States > Texas > Allen
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 7 hotels in Allen
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The new Courtyard by Marriott Dallas/Allen at the John Q Hammons Center is conveniently located at the intersection of Hwy 75 and Stacy Road in The Village at Allen. The hotel includes 228 guest rooms and suites with over 15,000 square feet of flexible meeting space. This north Dallas hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located in The Village at Allen there are several dining, shopping, and entertainment options steps away. The Allen Events Center is located next door and home to the Allen Americans Central Hockey League team. Companies within a short distance include: Raytheon, Jack Henry & Associates, State Farm, PFS Web, Frontier and Experian. ... more   less 
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Courtyard by Marriott Dallas Allen at the John Q Hammons Center
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