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Country Inn & Suites, Knoxville Airport

2.5 of 5
162 Cusick Road, Alcoa, TN 37701
Hotel amenities
Country Inn & Suites, Knoxville Airport
Ranked #8 of 14 hotels in Alcoa
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54 reviews from our community

    Trip type
Traveller rating
    23
    6
    13
    7
    5
Date Rating
Los Angeles, California
1 review
1 of 5 stars Reviewed 11 May 2013

We recently had a death in the immediate family and had to travel to Knoxville. Since our flight was to arrive at midnight, I made a reservation at the Country Inn and Suites at the airport. Our flight was delayed about 3 hours from LAX and we missed our connecting flight in Chicago to Knoxville. At 9:30 pm CST, we... More

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
14 May 2013

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We apologize for the concerns you shared about our cancel policy. However, we attempted to work with you. The hotel was contacted at 11:10 pm and asked that the room be cancelled, when the staff advised that the room was unable to... More

Tullahoma, Tennessee
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed overnight before catching a flight out of Knoxville. It was great from check in to check out. The beds were comfortable and the room had great space. The breakfast was nice to get before having to rush out!

Was this review helpful? Yes
Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Staff was amazing and very nice. Breakfast was fresh and hot and there was a wide variety to choose. Pool was a little cold but it was clean. They were doing some remodeling but it was still very clean.

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Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
9 May 2013

Thank you for taking the time to submit a review of your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your time at our hotel. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again. More

Twin Lake, Michigan
1 review
5 of 5 stars Reviewed 25 April 2013

Last month my husband and another couple stayed at this hotel. I made the reservations for them. All four of us will be returning in May. Have to say, Jackie was VERY helpful on the phone both times I spoke with him and in getting us the best rate. Rooms were clean, breakfast was very good, pool was enjoyed by... More

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
9 May 2013

Thank you for taking the time to submit a review of your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your time at our hotel. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again. More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 13 February 2013

I stayed here with some friends. Everyone employee i meet was really nice and friendly. The rooms were very clean. the pool was very nice and warm. Breakfast was great. I really enjoyed the professional service i got from the employees. The price of the hotel was great. i will definitely send any of my friends to this hotel.

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
14 February 2013

Thank you for taking the time to submit a review of your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your time at our hotel. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again. More

Fresno, California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 February 2013

I called from the airport and the shuttle service arrived in a short time. Staff were friendly. Rooms were quiet and clean. Breakfast included everything I needed to start the day. I'd stay here in a heartbeat.

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
13 February 2013

Thank you for taking the time to submit a review of your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your time at our hotel. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again. More

Marseilles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 February 2013

The hotel has spacious immaculate rooms.The breakfast was very good.Bathroom clean,but a bit worn.Nice lobby with a library. My flight was delayed 6 hours and Ms Shields took a considerable amount of time and effort suggesting the kind of things that I might like doing during this wait. She was clearly very committed and interested to help me find an... More

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
13 February 2013

Thank you for taking the time to submit a review of your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your time at our hotel. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again. More

New York City, New York
2 reviews
5 of 5 stars Reviewed 10 January 2013

I was there on a business trip. I found the room to be very clean and comfortable. The wi-fi was good, bed comfortable. The lobby was clean and the staff were very nice. I used the free shuttle service to and from airport - an added bonus. Rates were reasonable. Would stay there again anytime.

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
12 January 2013

Thank you for taking the time to submit a review regarding your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your stay. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area. More

Gig Harbor, Washington
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 16 November 2012

We selected this hotel (even though previous reviews were concerning) because we wanted to stay near the airport for an early am flight back home and all other properties were booked because of a UT football game. Not a good call on my part. So I am making a point of our disappointment to warn potential customers to avoid this... More

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
18 November 2012

Thank you for taking the time to submit a review of your recent visit to the Country Inns and Suites, Knoxville Airport. I apologize for the frustrations you have experienced with our hotel. Your concerns have been heard and I'm very sorry you were disappointed with our staff and services provided. This is unacceptable to me and I will take... More

Travellers are raving about these Alcoa hotels

Hampton Inn Knoxville Airport
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Lafayette, IN
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 October 2012

Got a great Hotwire rate. Friendly staff. Delicious and varied standard breakfast with biscuits and gravy, cereal, waffle maker, eggs, etc. Nice indoor pool. Everything was nice, clean and comfortable. Would love to stay there again.

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review
20 October 2012

Thank you for taking the time to submit a review regarding your recent stay at the Country Inn & Suites, Knoxville Airport. We are delighted you enjoyed your stay. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area. More

 
 
 
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Additional Information about Country Inn & Suites, Knoxville Airport

Also Known As:
Country Inn & Suites, Knoxville Airport Hotel
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn And Suites, Knoxville Airport
Country Inn Alcoa
Alcoa Country Inn
Address: 162 Cusick Road, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Alcoa
Price Range:
Hotel Class:2.5 star (2.5*)
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Country Inn & Suites, Knoxville Airport
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