My Hilton Honors reservation was ready & waiting when I arrived. The staff was always friendy and willing to offer help. Fast breakfast service with excellent choices.
I was waiting for the front desk receptionist to grab my complimentary bottle water when a kitchen staff saw my voucher, came back and said "Here, have 2 bottles".
Rooms were clean &...
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Thank you for being such a loyal guest and participating in the Hilton Honors Program. We always enjoy seeing familiar faces and giving back to our guests!
We appreciate the positive feedback you provided on our property. We look forward to the opportunity of having you stay with us again.
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We stayed here last weekend for a mini vacation to Blue Mountain. This hotel is extremely convenient to Blue Mountain and you basically have to take a right out of the hotel and drive 15 miles and you are there! The hotel is also very close to many eating establishments (Red Robin will deliver and is in the parking lot)....
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Thank you for your feedback regarding our property! We appreciate the positivity and the fact that you enjoyed your stay.
We are working hard to upgrade our guest rooms in the very near future, so we trust you will try us again and be satisfied with those upgrades.
Thank you once again and we hope to see you back again,...
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I've been there for a week now and that was the answer I got from the front desk when asked why hasn't the internet been fixed in two days. They advertise high-speed internet (as it is customary in the 21st century) but for two nights in a row I measured under 100Kbps bandwidth available for download (using various internet speed...
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Thank you for offering us your honest feedback regarding our property.
We sincerely apologize for the internet problems you experienced while you were staying with us in January. Unfortunately, we had requested an internet upgrade through Hilton and were in the process of having it granted while you were in house.
Since your last stay with us, we have upgraded...
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My partner is a Diamond HHonors member and this was our first time staying at this hotel. The staff was very friendly and we got vouchers for breakfast. I thought that we were going to get a king size bed but we got two full size beds instead. We would have liked a king size bed. I don't know if...
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Thank you for your positive feedback on your most current stay here at the Hilton Garden Inn Allentown Bethlehem Airport.
We appreciate your feedback and take everything into great consideration - Upon your next stay with us, please do not hesitate to ask if we have any Deluxe King's available, we would be happy to accommodate.
Thank you again!
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I am a Gold HHonors member and prefer to stay at HGI's or Embassy Suites. This one was pretty good. Friendly staff. Clean and comfortable room. The breakfast was ok. But I cannot give it a 5. The fan in the heating unit in my room was loud when it ran. I've had much better breakfasts in other HGI's I...
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Nice rooms, lovely lobby, pleasant staff. Had issue in room and they took care of it promptly. Bed comfortable but do not like the sheepskin like top of mattress on evolution bed. Seems like a germ magnet to me. Evolution bed not that impressive (try Westin's heavenly beds).
Rooms with good set up for business with plugs at desk level...
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Thank you for the positive comments about our hotel!
We take great pride in our hotel, however, we do apologize you were not fond of our Garden Sleep System Bedding, as per Hilton Brand Standard, our bedding is designed from 100% New Zealand virgin wool to help create a plush layer that assists in regulating body temperature.
We do hope...
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Our group of 20 families, who were there for a soccer tournament, got bumped from the HIlton Allentown West Breinigsville despite having a contract and each family secured their reservation with a credit card (go figure-I guess that means nothing to these hotels and they feel they can just do that). The hotel employee got us in to this hotel...
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We stayed here for a family event and used it as a base of operations with our infant daughter. We booked our room with a package that included free breakfast from their buffet. They were very attentive to our needs, giving us two cribs instead of one for our daughter. The wi-fi was free and the signal was excellent. The...
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Thank you very much for the positive feedback! We greatly appreciate all of our guests and enjoy hearing about there stay, here at the Hilton Garden Inn Allentown Bethlehem Airport.
We apologize you experienced the smell of smoke. One half of our 4th floor is still designated to smoking, as per Hilton Brand standard; however, sometimes, we do have other...
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Bed was very comfortable, faucetts in in the bathroom needed some repair, but were functional. Excellent and cheerful service from the front desk. Breakfast was good, option of buffet or cooked to order. 3 minutes from ABE if you hit a stop light, great if you have an early flight out.
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Many thanks for your positive review on our hotel. We always appreciate our guests letting us know how there stay was, here at the Hilton Garden Inn Allentown Bethlehem Airport! Please come back and visit us again!
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I stay frequently due to business in Atown. As a Diamond HHonors you come to expect a level of gratitude and nice upgrades. Unfortunately the HGI failed on several levels; so much so that I am recommending my company remove them from the approved list. I had one (1) non-smoking room available to me at check in. Room had a...
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I am sorry you had a less than pleasant experience while staying with us. Please consider giving us another chance the next time you are in Allentown. We are eager to show you an exceptional travel experience.
I am so sorry you were disappointed in your stay with us. It is our goal to make sure you have the most...
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