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Crowne Plaza Manila Galleria

4.0 of 5
Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Crowne Plaza Manila Galleria
Ranked #2 of 37 hotels in Quezon City
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291 reviews from our community

Traveller rating
    94
    124
    52
    13
    8
See reviews for
Families
62
 
Couples
67
 
Solo
33
 
Business
116
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013 NEW

We were greeted by friendly staff at the lobby after security check at the front door. I later discovered that most venues in Manila conduct security check which includes a major shopping mall Robinson just next to the hotel. We can do most of our shopping and dinning here. The hotel restaurants prepare good western food too. The room is... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

While the variety of food choices could be better, this is still a good hotel for business travelers. Rooms and service are great. However, there needs to be a wider variety of food choices since, as a vegetarian, it is very difficult to eat at the hotel (lack of pasta, rice dishes). WiFi works great, rooms are comfortable, staff is... More

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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013 via mobile

My partner and I checked in this hotel for an overnight stay. We arrived around 10pm and luckily they had a vacant room at that time. For 7500php, we got their deluxe room with free breakfast. The front desk officer even offered us a late check out time because we checked in late. That's going the extra mile for her.... More

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Chicago, Illinois
Top Contributor
75 reviews 75 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 12 May 2013

Top notch customer service experience, but the hotel is definitely aging so just be aware of that fact. Check out the huge old TV in the room photos! Haven't seen those in a hotel for some time now. The room as ok, not splashy or elegant or super comfortable. The bed was hard and the noise from the street was... More

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San Diego, California
1 review
3 of 5 stars Reviewed 10 May 2013

First stay (with enthusiastic reservationist on email): I was surprised how excellent the customer service was when I checked in at the Club Lounge. There were some snacks and drinks but I just helped myself with water. I was not sure if I was allowed to get some food, so I did not pay much attention. I thought that check-in... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

Our stay at the Crowne Plaza in the Philippines was outstanding!!! The Philippines is a beautiful place to visit. Everyone we met were friendly and helpful. This is a country where your money goes a long way. The exchange rate while we were there was 40 pesos to 1 american dollar. Transportation is inexpensive so get out and see the... More

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Felipe_Gotor, General Manager at Crowne Plaza Manila Galleria, responded to this review
23 May 2013

Dear Maxie_i, We are happy knowing that we became a part of your beautiful experience in the Philippines. I am certain that you have first hand experience the warmth of Filipino hospitality inside and outside of our hotel. Looking forward to your return. More

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at Crowne Plaza during the recent visit to Manila.The hotel is directly connected to a big mall and is at a short walk from SM Mega Mall and ADB. Rooms are big and spacious and the club lounge services were excellent. The view from club lounge was great. Being a vegetarian and from India, I was surprised to see... More

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Felipe_Gotor, General Manager at Crowne Plaza Manila Galleria, responded to this review
23 May 2013

Dear Mr. BigRedBarn, We are delighted to know that you have enjoyed your stay and your good compliments regarding our Indian dishes. Rest assured that, we have informed Chef Rommil and Chef Paul of your appreciation of their service and the wonderful Indian dishes that they have created. Also, it is with great joy that we have become the hotel... More

Manila, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 3 May 2013

I chose Crowne Plaza Manila Galleria as the venue for our Company's conference this year. And I made the right choice. Staff members were very attentive in addressing my requirements and needs for the event. Most of my requests related to the conference were accommodated. Likewise, if they couldnt meet some of my requirements, they would find ways to provide... More

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Felipe_Gotor, General Manager at Crowne Plaza Manila Galleria, responded to this review
23 May 2013

Dear Mr. Ivor919, It is great to hear from you and we appreciate that you have taken your time to share your wonderful experience at Crowne Plaza. It is our greatest pleasure to be of service and to be part of your successful event. More

San Angelo
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 May 2013

This was my first time to ever stay at this hotel. It was recommended by a friend as a place to stay since our flight was early in the morning out of Manila. I was highly impressed with the price of the room and the room was amazing. Since we are priority club members, we were upgraded to a suite.... More

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Felipe_Gotor, General Manager at Crowne Plaza Manila Galleria, responded to this review
22 May 2013

Dear Ms. Debbie, We find great joy knowing that we provided a wonderful experience during your stay. We are looking forward to welcome you again. More

Paranaque, Philippines
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

An overnight stay at the Crowne Plaza Galleria was definitely worth it. The room was spacious, the bathroom was lovely and the Front Desk staff was very accommodating. Parking is free for guests. The hotel is connected to the Robinson's Galleria Mall so it was very convenient. We really enjoyed our stay there and will not think twice to stay... More

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John Romelle S, Manager at Crowne Plaza Manila Galleria, responded to this review
3 May 2013

Hi Chancarillo thank you for the great review we are proud to have served you and we hope you will visit us again soon. More

 
 
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Additional Information about Crowne Plaza Manila Galleria

Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Quezon City
#2 Business Hotels in Quezon City
#2 Luxury Hotels in Quezon City
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Crowne Plaza Manila Galleria soars into the sky above the bustling city streets. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 
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Crowne Plaza Manila Galleria
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