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Kimberly Hotel

3.0 of 5
770 Pedro Gil Street | Malate, Manila, Luzon 1004, Philippines (Malate)
Hotel amenities
Kimberly Hotel
Ranked #18 of 100 hotels in Manila
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72 reviews from our community

    Trip type
Traveller rating
    9
    36
    20
    5
    2
Date Rating
Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 May 2013

Overall this hotel is fine. The building is quite old...so is my room. The bathroom needs renovation especially. But I they they are doing what they could. It does not mean it is dirty...just old. Hotel services are fair. Receptionists always had smiles when I asked anything. Breakfast is acceptable. LRT Pedro gill station is stone away...Robinson mall is 5... More

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Sydney, Australia
1 review
4 of 5 stars Reviewed 9 May 2013

Davis - Sydney, Australia Stayed here for 4 nights with 2 friends (11/4/13-15/4/13). Hotel in a convenient location, close to Robinson Shopping Mall & Pedro Gil Light Rail Transit Station.Service was excellent & staff, especially Mr. Sesinio Jabagat, Miss. Janelle (reception), Miss. April & Mr. J. D. (restaurant) was very helpful & friendly. My room was spacious, clean & comfortable.... More

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KimberlyGM, General Manager at Kimberly Hotel, responded to this review
20 May 2013

Dear Davis135, A big THANK YOU! SIncerely, Natalie Ng More

Chicago, Illinois
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 7 April 2013

Feb 2013 was my 2nd stay @ Hotel Kimberly in the past 3 years..Just a 2 night stay but was again pleased. Check in was smooth..Hotel staff was great..Room was clean..Morning buffet was GREAT both mornings..Check out was smooth as well..Good hotel with good price..Also walking distance to mall as well as Starbucks.

Was this review helpful? Yes 1
KimberlyGM, General Manager at Kimberly Hotel, responded to this review
11 April 2013

Hello Bam B, Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to being of service to you once more when you return to the Philippines. Sincerely, Natalie Ng More

Ipoh, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 March 2013

First of all, the hotel is located in a dank and dirty part of Pedro Gil street. Rooms are spartan and clean. I've been in two : one with a faulty air-con unit and replaced with another. Closet is old and need refurnishing. The in-room deposit safe was ridiculously positioned because of the closet's design. Ended up not using it.... More

Was this review helpful? Yes 1
KimberlyGM, General Manager at Kimberly Hotel, responded to this review
11 April 2013

Dear Robby KW C, Thank you for your candid feedback. I have passed your compliments to the staff. I am sorry you did not like the location of Kimberly but it is the first time I've heard it described as "dank and dirty" and while I don't really agree, you are entitled to your opinion. We wish you all the... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 March 2013

I'm entering my 7th day here at the Hotel Kimberly, in Manila's Malate district. I have been pleasantly surprised by the quality of this modest hotel. The staff are extraordinarily friendly and deferential. I have returned here now three times and it has become my home while I am in Manila. I can attest that the wifi is the best... More

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KimberlyGM, General Manager at Kimberly Hotel, responded to this review
11 April 2013

Dear Jamiek69, Thank you for your lovely feedback and regular patronage of Hotel Kimberly. We take great pleasure in satisfying our guests and are glad to know we've done this at least 3 times in your case! We look forward to seeing you in the hotel and being of service once more. Sincerely, Natalie Ng More

Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 27 February 2013

Very nice place to stay. Friendly staff, good prices, and there is a mall next door if you need to pick up something. The free meal is nice and had both breakfast and lunch included. The restaurant has great food as well, but if you order one of the family meals, make sure you have a big family as it... More

Was this review helpful? Yes 1
KimberlyGM, General Manager at Kimberly Hotel, responded to this review
11 April 2013

Dear Bong Y, Thank you for your feedback of your stay in Hotel Kimberly. As a relatively small hotel, we certainly value recommendations from guests and neighboring establishments so I am happy to hear that we did not disappoint. We certainly look forward to seeing you in the hotel in the future. Sincerely, Natalie Ng More

Palm Coast, Florida, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 11 February 2013

This hotel was recommended by the University administration across the street. Since I had business with them, it was very convenient for me, and close to all the places I wanted to see and go to. Malls, and museums as well as eating places were walking distance, or just a taxi ride away. The rooms were clean, and the staff... More

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See 2 more reviews by Bong Y for Manila
Puchong, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 January 2013

What strike me most while researching for a decent hotel in Manila was the fact that the M.D. for Kimberly Hotel (Natalie Ng) actually took the trouble to read and respond to feedback and complaints on TripAdvisor. To me, this is a bold reflection of the standards and desire to improve and not only merely paying lip service. The hotel... More

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KimberlyGM, General Manager at Kimberly Hotel, responded to this review
30 January 2013

Dear Bigdua, Thank you for your feedback on your stay. I am glad you enjoyed the rooms, food and service. We do try our best to ensure we excel in all aspects of guest stay and as such your feedback is invaluable. I will make sure to pass your compliments to Mark. We enjoyed serving you and hope to see... More

London, Canada
1 review
3 of 5 stars Reviewed 23 January 2013

My girlfriend and I stayed at the Kimberly hotel for three nights. I picked it out after reading the reviews on TripAdvisor. We found the service friendly and accommodating. The rooms are spacious and comfortable. Our room had a great view of the city and we liked the complimentary breakfast. Unfortunately we do have a few criticisms. First, the hotel... More

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KimberlyGM, General Manager at Kimberly Hotel, responded to this review
30 January 2013

Dear SolemnPhilosopher, Thank you for your feedback on your stay at Hotel Kimberly. I am truly glad to know you enjoyed the rooms, breakfast and overall service. I read your criticisms and rest assured I am acting on it. I was concerned to hear that you experienced problems with the hot water and wi-fi in your room. We have water... More

Luzon, Philippines
Top Contributor
157 reviews 157 reviews
50 hotel reviews
Reviews in 75 cities Reviews in 75 cities
346 helpful votes 346 helpful votes
4 of 5 stars Reviewed 13 January 2013

The main selling point of this hotel are their attentive staff as they are all trained to please their guests. The hotel is located along the busy Pedro Gil road and it is just a 2-min. walk to Robinson's Place mall and it is less than 1-min. walk to the Pedro Gil LRT station. The room is just ok for... More

Was this review helpful? Yes 1
See 16 more reviews by kegler747 for Manila
KimberlyGM, General Manager at Kimberly Hotel, responded to this review
30 January 2013

Dear kegler747, I am glad you enjoyed your stay with us and will certainly pass your compliments to the staff (and chef for the crepes!). We look forward to welcoming you again in Hotel Kimberly. Sincerely, Natalie Ng Managing Director More

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Additional Information about Kimberly Hotel

Also Known As:
Kimberly Hotel Manila
Address: 770 Pedro Gil Street | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Business Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotels in Manila
Price Range:
Hotel Class:3 star (3*)
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