This was our second time staying at the Impiana. We again stayed in a suite. Very spacious, huge bathroom, very clean . Iron and irioning board provided,small fridge,robes, door bell. We had dinner two nights in the restaurant. Very nice, lots of spicy food to try. Breakfast was busy and the staff were always there clearing dishes and topping up... More

Great location around KLCC with lots of shopping area to go if you are into shopping. Connected by a bridge that links to major shopping mall, Pavilion, Starhill, KLCC. Room is nice and comfortable. Got a queen bed and ask for next category of room superior if you want a king size bed Request high floor and facing twin towers... More

Stayed at Impiana over the Lunar New Year weekend, this time with my family to attend a wedding at the nearby JW Marriott. The experience was once again great. First and most importantly, the staff at Impiana never fail to impress - they are polite, helpful and accommodating, treating guests with utmost respect. The hotel typically provides complimentary fruits in-room... More

Spent 3 nights @Impiana on December, New Year's Eve. Checking In was quick, no problem at all, offered welcome drinks while waiting. Deluxe Triple Room was very comfortable, my extra-bed sent to my room without waiting too long. My husband couldn't use the internet, but that's ok because we're out most of the time. Suria KLCC was a 5-10 minutes... More

Nice place in KLCC. Comfortable room and helpful staff. I will stay there next time for sure. Food quality was average... More

Positive : 1. Rooms was good and clean 2. The internet was fast 3. Breakfast were good 4. Walking distance to KLCC and Pavillion Negative : 1. My friend and I got robbed in the area of the hotel (in front of Etiqa tower) 2. Sometime the front desk staff respond was slow (one time, I need to wait for... More

Overall, our favourite hotel in KL. Location is excellent, rooms are very good, pool and gym area an excellent place to relax - and with the KL tower backdrop to the infinity pool it's great for holiday pics! More

Check in was fast and fuss free, we were greeted with ice tea. luggage was taken to room promptly. the rooms are all new and clean, definitely worth the money, the Chinese new year decoration was nice... large king bed with enough pillows. bathroom was leaking from roof, must be from upstairs bathroom, didn't bother complaining as I didnt want... More

We stayed here for three nights in December with 8 & 5 yrs old kids. Location is excellent, only 1-2 block from Petronas Tower, mall etc. Room was quite spacious with a large working desk. Buffet breakfast was good. Kids enjoyed the pool though had to be careful as was deep for them. They should keep floaters or life jacket.... More