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Cititel Express

3.0 of 5
No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Hotel amenities
Cititel Express
Ranked #104 of 231 hotels in Kuala Lumpur
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164 reviews from our community

    Trip type
Traveller rating
    14
    73
    55
    13
    9
Date Rating
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2013

Stayed here for two nights. We arrived 3 am in night and got our room after little trobule for which we were not actualy ready after informing them in advance. And there was a customer standing there complaining that AC of his room not working. After getting inside the room we realized that the AC has not been switched on... More

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CEKL, Manager at Cititel Express, responded to this review
25 April 2013

Dear value guest Thank you for your report in tripadvisor. 1) Firstly our AC do not on automatically .You have to slot in the key card in order for the AC to activate and there is not report regards to the A/C during you 2 night stay. 2) For power back up ,we do have power backup for the lobby... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 9 April 2013

My wife and I spend 2days at cititel express kuala lumpur.the room clean but aircond very slow.the reception staff very friendly & helpful in directing us to places we should visit.breakfast very expensive rm18/pax but not many choice

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CEKL, Manager at Cititel Express, responded to this review
12 April 2013

Dear Value customer Thank you for your comment in trip advisor we will take note of the choice of breakfast for foreigner . More

Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

I did not expect that this hotel would limit their clients the way we felt. First, it is far from the areas of good interest. Second, For a country which boasts of so much development I was expecting that there will be good amenities in the hotel. But to my dismay, there is no free wifi access in the hotel... More

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CEKL, Manager at Cititel Express, responded to this review
12 April 2013

Dear value customer thank you for your comment in trip advisor Firstly for your comment on the free internet the management in the mean of upgrading the system and in future the will be free internet. Secondly our chef also in the process of coming out new menu for the breakfast. More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 April 2013

I have just composed rather long story about that Hotel. It was so negative > I deleted it. I need to think twice before saying bad things about any place. Therefore NO comments and no recommendations. Going to think for a while, but basically Cititel Express is not that good. I rather say nothing than something negative ... Feel free... More

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See 2 more reviews by anka w for Kuala Lumpur
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 April 2013 via mobile

Stayed at this hotel for 4D&3N. Pros: -near Chow Kit Station (convenient to go Bukit Bintang, Berjaya Timesquare) -you can walk to SOGO, MYDIN and other little shops along the road (you can take any bus too, it's just RM1) Cons: -the staff at the FRONT DESK/RECEPTION, they are not 'welcoming' at all. Never smile, as if she was forced... More

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review
12 April 2013

Dear value customer We will take note on the services at the front desk . For the internet we are in the mean of upgrading the system to provide complimentary wi-fi More

1 review
2 of 5 stars Reviewed 23 March 2013 via mobile

Stayed in a quad room.. Room 0714. First impression was good for the price we paid. No complaints. Upon further checking, realised yellow brownish stains in the toilet And remnants ts of brown "things" spotted outsidr the bowl! Switched on the shower, water leaked everywhere. Toilet bowl, had some minor problem. 24/7 the you can hear those flushing sound. At... More

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CEKL, Manager at Cititel Express, responded to this review
1 April 2013

Dear Value guest Thank you for taking time in writing your experience in tripadvisor Management will take your comment seriously. By the way or internet for 24hrs on at RM20.00nett. and we are in process to provide complimentary internet usages. More

Ahmedabad, Gujarat, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 20 February 2013

Went for a student conference in UTAR and this was one of the accommodation options mentioned on the conference website. We were on a tight budget and the hotel was within our affordability range. We chose the standard express room (the cheapest). Arriving at 2:30 in the morning check in was hassle free but no one to carry our luggage.... More

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CEKL, Manager at Cititel Express, responded to this review
25 February 2013

Dear value customer Thank you for taking time in tripadvisor . Firstly we do not have bell boy service for 24 hours.For the breakfast we have add add a vegt counter for year 2013.Lastly we have a varieties of room range from Standard non window to Deluxe Quad that can fit in 4-5pax in the room.As for our coffee house... More

Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 29 January 2013 via mobile

We reached hotel by 8 45 pm .location dint seem very good. There was no help to take our luggage and by the time we were done checking in, the restaurant had closed down at 9 pm. So we did not get dinner and finding a vegetarian restaurant nearby was difficult. Room was average but had excellent view of the... More

Was this review helpful? Yes 3
CEKL, Manager at Cititel Express, responded to this review
4 February 2013

Dear Value customer Thank you for taking time writing your comment in tripadvisor Firstly we would apologize on the no bell boy service during you arrival. Due to the low season management have decided to change the coffee house time to 9pm.Management will consider extending the operation hours should there be more respond for late dinner or request for dinner... More

JB
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 January 2013

Pros: A good hotel, nice location. It has nice and clean room with comfortable toilet. Nice breakfast but the restaurant is too small and overcrowded. Check-in & Check-out was very swift. Cons: Dirty mugs. Smell from the neighbouring wet market, overcrowded lifts especially in the morning, you have to wait for quite long to use the lift.

Was this review helpful? Yes
See 3 more reviews by Imah_MY for Kuala Lumpur
CEKL, Manager at Cititel Express, responded to this review
26 January 2013

Dear Value guest Thank you for taking time to comment in tripadvisor. We value your comment and will find ways to inprove. More

Navi Mumbai, India
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 January 2013

A very good budget hotel at good rates. Special mention of your Chef, who went extra mile to make us comfortable after understanding at last moment (due to communication gap) that we were Vegetarians! Reception staff was very helpful in giving minute tips specially if you want to roam city on your own. Rooms were very clean; we stayed at... More

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CEKL, Manager at Cititel Express, responded to this review
3 January 2013

Dear Valued Guest.Thank you for your continuous support.It was great to have you with us. Our team is glad to know that they have made your stay an enjoyable one. Happy New Year More

 
 
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Additional Information about Cititel Express

Also Known As:
Cititel Express Hotel
Cititel Express Kuala Lumpur
Address: No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre Restaurant
Hotel Style:
Ranked #104 of 231 hotels in Kuala Lumpur
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Simplicity at its best, Cititel Express Kuala Lumpur is strategically located in the "old-world" charm of Kuala Lumpur along the scenic and quaintessence of Jalan Tuanku Abdul Rahman. Offering 244 guestrooms with 6 room types to choose; Cititel Express Kuala Lumpur provides all our guestrooms with essential room amenities at a great value. Within the 10-minute radius of the commercial districts, financial institutions, government offices, local eateries, entertainment areas, international exhibition centres, as well as major tourist sites; it is also conveniently located along the ring of public transportation. Our own restaurant (The Terrace) which opens daily serving local varieties as well as western cuisine offers our guests the best view on the daily lives of the people along Jalan Tuanku Abdul Rahman. Our Nasi Lemak (rice cooked with coconut milk) which served along with hot & spicy sambal plus other condiments is our best local signature dish. Try out our other local dishes such as Nasi Goreng (Fried Rice), Mee Goreng Mamak (Fried Noodles) or any other dishes that are simply mouthwatering. Cititel Express Kuala Lumpur - Smart, Clean, Simple a hotel that promise to deliver our guests a refreshingly simple yet clean and comfortable accommodation which one would agree to say : GREAT VALUE BOOK NOW. ... more   less 
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Cititel Express
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