We stayed at Grand Hyatt Kuala Lumpur in May 2013 in connection with a vacation to Malaysia. I chose this hotel as I think the location is quite good and the hotel is very new. We arrived in the evening and our suitcases were taken care of by the hotel personnel as we got out of the taxi. In this... More

We stayed in June 2013. This hotel was amazing. First, we had a very efficient check in, and were stunned by the amazing room. Many people said that the rooms light switches and buttons were too complicated, but I personally disagree. The room has a really comfy bed and chair, as well as a fancy flat screen TV. There is... More

3 months new figured it had to be good. Upon arrival we're ushered to the top floor for checkin. This was definitely a wow factor, much like Grand Hyatt Shanghai's tall pane of glass the lobby overlooks Kuala Lumpur. This is probably better view of KL than the bridge at the twin tower. From a design perspective this is good... More

After several mishaps we reduced our 4 night stay to two and moved hotels. The lovely girl Abigail in the Executive Lounge listened to my feedback and was clearly trying to assist. Simply put the management needs to give the staff the things they need to make this a better hotel. The overall stay was disappointing the bed was uncomfortable... More

I stayed for one night at the Grand Hyatt in KL while on a business trip. The hotel is in a great position very close to the Convention Centre and Petronas Towers. The lobby/reception is on the top floor (30 something). Different lifts from the lobby/reception take you down to your room. I was on the 28th floor. The bedroom... More

We've been wanting to stay at the Grand Hyatt KL ever since the opening. So on a spontaneous FRIDAY morning whim, we bought our flights online, KL bound, for a weekend away. The Hotel reservation website was down (technical error), so I emailed GHKL directly,thinking that if there was no response, no big deal, we just cancel the trip. 30... More

The Grand Hyatt is well positioned - just next to the Kuala Lumpur Convention Centre and the Petronas Towers. My corner room was all glass with fantastic views from floor to ceiling windows. The beds and linens were exceptional with a comfortable desk to set up for work and lounges in various corners of the room. The kind of room... More

what an amazing hotel, great location with a wonderful view of the Petronas twin towers,hotel staff is very friendly, food in their restaurants is quite good, the rooms are spacious with beautiful bathrooms. Elevators are a bit confusing. The overall experience is excellent, looking for a hotel in KL this is the place, I recommend it highly

What an absolute Gem of a hotel. I booked through the Hyatt website,and registered in their loyalty program, giving me an membership immediately. Upon arriving at the hotel,I was greeted and smiled too in a way you would expect from a 5 star hotel. Made my way to the lobby and check in on a high floor. Spectacular view of... More