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All 235 Kuala Lumpur hotels

Sheraton Imperial Kuala Lumpur Hotel

5.0 of 5
Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Sheraton Imperial Kuala Lumpur Hotel
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Ranked #7 of 235 hotels in Kuala Lumpur
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1,356 reviews from our community

Traveller rating
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    392
    109
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    22
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Families
232
 
Couples
531
 
Solo
150
 
Business
238
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

Nice luxury hotel, quieter area of the city accessible via monorail which is 50 m from entrance and get you to the pulse of the city after only 2 stops. Nice Italian cuisine at Villa Danielle and Chinese food at Celestial court. Pool area is super rejuvenating and room is spacious with marble floor.

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Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

My wife and I have been to Kuala Lumpur many times. We have stayed in different hotels in different locations. However, Sheraton Imperial is truly one of the best. The only downside would be the location. If you are a tourist and want to shop, you would have to travel a bit. But if you do not mind the location,... More

Was this review helpful? Yes 1
Glasgow
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We stayed here when we first landed in KL and liked it so much we decided to stay here when we were flying home! The service is fantastic, the rooms are a good size and the breakfast has everything anyone would ever want! We were on honeymoon and were upgraded to a room with a view of the Petronas Towers.... More

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Sandakan, Sabah, Malaysia
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Room: The room was spacious as I was upgraded to Club Room. It had a room for luggage and cloths. Safety box available. The furniture were new and luxury. Room atmosphere was calm and the view is fantastic. Minibar: Fridge with variety of drinks. Minibar stock up with some light snack. Bathroom - A luxury bathtub and shower room separated.... More

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See 11 more reviews by Kennyahm for Kuala Lumpur
Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the room, bathroom, location of the hotel, recognition, Sheraton Club lounge and signature breakfast at Essence. We look forward to welcoming you back to the Sheraton Imperial again when you're in KL. Best... More

Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 June 2013

Stayed here after we stayed on Langkawi island. This hotel was beautiful. Service was fantastic, room was amazing. It was clean, very well maintained, and nicely located not too far between the train station and monorail station. We stayed in the Executive Club level, which gave us access to the Executive Club Lounge. The service was excellent in the lounge,... More

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See 6 more reviews by Rohanw82 for Kuala Lumpur
Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the signature breakfast at Essence, Spa experience, room and service standards. We look forward to welcoming you back to the Sheraton Imperial again when you're in KL. Best Regards, Chuck Abbott More

London
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 9 June 2013

My first time here at the Sheraton, slightly strangled English at check in but very pleasant. I stayed on the 38th Floor, the room was fabulously large and extremely comfortable. The hotel is a little dated, probably 15 to 20 years old but nonetheless very spacious and relaxing. WiFi is expensive although it works well and is fast. My room... More

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Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the overall stay experience at the hotel. We also like to thank you for poiting out some service standards that could have been better. Sorry to hear about your taxi experience in KL... More

newport
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 7 June 2013

Stayed here over 15 years ago and nothing as changed or been updated in that time,now I know why the suite we had was a good price,soon as we got to our room the furniture was so dated and the carpet was tatty and looked dirty but a may have just been worn out? The staff were very friendly and... More

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Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your feedback regarding to the tiredness of the hotel but we did have a refurbishment since the last 15 years. Nevertheless, i have personally shared your feedback with our housekeeper. Glad our associates were able to meet... More

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 June 2013

We stayed in a club room. First our room was just perfect, the bed was so comfortable. We had the most amazing view, of the towers. We spent some time in the club lounge, so relaxing. It is so good as there is a cool drink in the foyer to greet you, it's those little extras that make the difference.... More

Was this review helpful? Yes 1
Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the overall stay experience at hotel. We look forward to welcoming you back to the Sheraton Imperial again when you're in KL. Best Regards, Chuck Abbott More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 June 2013

Got a room overlooking the twin tours for a couple of nights. friendly staff. Very helpful will definitely stay there again next time I visit Kuala Lumpur. Easy to miss if you don't know the area. GPS doesn't work as well if you are used to North American and European style of GPS. the location is convenient if you know... More

Was this review helpful? Yes 4
Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
14 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the overall stay experience at the hotel. We look forward to welcoming you back to the Sheraton Imperial again when you're in KL. Best Regards, Chuck Abbott More

London
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 June 2013

I was in this hotel on business for a weekend. I didn't get to use any of the hotel facilities apart from the room service, but this was very good. The first impression on entering the room is 10/10 for a business hotel. Much larger than a Novotel or Grand Mercure (similar price range in SE Asia) with a spacious... More

Was this review helpful? Yes 3
Sheraton_Imperial_KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review
4 June 2013

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about the room service, room size and friendliness of our associates. We look forward to welcoming you back to the Sheraton Imperial again! Best Regards, Chuck Abbott More

 
 
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Additional Information about Sheraton Imperial Kuala Lumpur Hotel

Also Known As:
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Kuala Lumpur
#7 Family Hotels in Kuala Lumpur
#7 Luxury Hotels in Kuala Lumpur
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Sheraton Imperial Kuala Lumpur Hotel welcomes you with warm Malaysian hospitality. We are conveniently located within the business and commercial district, making it easy for you to get to your workplace and city attractions. The hotel is minutes away from world-famous landmarks such as the KLCC, Petronas Twin Towers and KL Tower. ... more   less 
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