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DoubleTree by Hilton Hotel Kuala Lumpur

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Traveller (3327)
Room & Suite (1229)
Dining (421)
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About

#51 of 493 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. The hotel is certified for its Muslim-friendly hospitality services by the Islamic Tourism Centre. We have 5 restaurants and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24-hour fitness centre.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Poolside bar
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Chinese, Hindi and 2 more

Location

348 Jalan Tun Razak, Kuala Lumpur 50400 Malaysia
DoubleTree by Hilton Hotel Kuala Lumpur
4,524Reviews103Q+A100Room tips

Reviews
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hard_traveler214 wrote a review 6 Mar
philippines153 contributions60 helpful votes
+1
Located above a shopping mall, the DoubleTree KL is an excellent base for your stay in Kuala Lumpur. Pool Area has a view of the twin towers. A lot of Food options in the Mall. Rooms were clean, Breakfast was great, would definitely stay here again.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear hard_traveler214, Thank you for your perfect 5 and positive review! We're thrilled to hear that you enjoyed your stay at DoubleTree by Hilton Kuala Lumpur. It's great to learn you appreciated the warm cookie welcome, the hotel's convenient location above a shopping mall, and the excellent view of the Petronas Twin Towers from the poolside. We're delighted that you found the rooms clean, enjoyed the variety of food options in the mall, and had a great breakfast experience. We look forward to welcoming you back for another enjoyable stay! Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Syedbj wrote a review 6 Mar
Kuala Lumpur, Malaysia107 contributions47 helpful votes
True Hilton quality. Foods are variety, cater all taste-bud. Location is superb. Easy to find food at the mall downstairs. Close to Putra-line & MRT. Good sleep quality. The entrance lobby is not too proper, mix with mall, no privacy. Make sure to park the car using the dedicated entrance for the hotel, which is quite secluded.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ask for KLCC view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear Syedbj, Thank you for your positive feedback! We're glad you enjoyed the variety of food, convenient location, and good sleep quality during your stay with us. Your observations about the entrance lobby and parking are duly noted, and we appreciate your insights for improvement. We hope to welcome you back for another great experience! Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ramesh r wrote a review 5 Mar
Hyderabad District, India8 contributions
the accommodation was good. the breakfast "MAAKAN " is pathetic and worst service. regret having breakfast at Hilton. The room is good and room service staff are courteous. needs lots of improvement on the restaurant in terms of service and taste of the dishes served.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear rameshr0209, I'm sorry to hear about your disappointing experience with the breakfast service. Your feedback on the breakfast offering, services in the restaurant is valuable. We appreciate you bringing it to our attention that your experiences didn't ring true to what we at DoubleTree by Hilton Kuala Lumpur is typically known for. We do hope that you consider this to be an isolated incident which can be negated and do consider staying with us. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Solomon A wrote a review Feb 2024
1 contribution
Great location, Excellent service and skillful staffs! The staff recognize you by calling your name after your first night, everyone's very friendly and willing to assist. I highly recommend this Hilton, I have been several Hilton locations worldwide the service here is exceptional! Thank you
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear solomona505, Thank you for sharing your positive experience. It's wonderful to hear that you found the location great, and the service is exceptional especially with the personalized attention, such as the staff recognizing you by name. Your recommendation will be helpful for others considering DoubleTree by Hilton Kuala Lumpur! I appreciate you taking the time to leave us your feedback, as it means a lot to us. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tam L wrote a review Feb 2024
2 contributions
This hotel does not derserve 5 stars, at the most 4 stars. Rooms and location are decent. POOR concierge who does not even know the bus line across the hotel (Corus hotel) or he did not want to let me know that bus line. So they told me to go the TBS and I ended up taking a crappy bus, Kejora.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't rely on the concierge thinking this is a 5 star service hotel, NO. Plan yourself. Not very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear taml960, I'm sorry to hear about your less than ideal experience at the hotel. Your feedback on the concierge service and difficulties with transportation are duly noted and it's valuable insights for potential guests. It's important for hotels to provide accurate information and assistance to ensure a positive stay and your comments may help the hotel address the areas for improvement. We do hope that you consider this to be an isolated incident which can be negated and do consider staying with us. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juergen Peters wrote a review Feb 2024
Lower Saxony, Germany9 contributions14 helpful votes
Great hotel in a central location of Kuala Lumpur, very friendly and helpful staff. Excellent breakfast buffet, with 4 different areas, Chinese, Indian, Malaysian and Western food. The lunch buffet on weekdays is really great and is available for a very reasonable price, plus there is a 25% discount for Hilton Gold and Diamond Members and 10% for other Hilton Members. Professional gym, pool, sauna and massage. Great location in a shopping mall, with many shops, restaurants, McDonald's and supermarket. The Ampang Park metro station is only about 200 meters away, but I prefer to walk. It's about 10 - 15 minutes to the PetronasTowers, there's also an aquarium here, and from there it's about 10 - 15 minutes to walk to Bukit Bintang. There is an air-conditioned pedestrian crossing from the Petronas Towers and you then go straight into a large shopping mall with many international labels, but that would be too expensive for me. If you walk through the shopping mall to the beautiful fountain and then keep to the right, you will come to the Bukit Bintang metro station, there is a McDonald's, to the left of it are two money exchange offices, here you can find the cheapest exchange rates, not only in Malaysian Ringgit, but also via Ringgit to other international currencies. The spread between the dollar and the ringgit is only 1%. (cheaper than any credit card) The cheapest exchange rates used to be opposite the hotel in the Ampang Mall, but unfortunately this was demolished a few years ago. From Bukit Bintang I usually walk on to China Town, from there to the Botanical Gardens, then to the Negara Planetarium, which is usually closed when I come, so it's better to google the opening times online beforehand. From here down to the National Mosque of Malaysia, nearby is also the Islamic Arts and the Royal Police Museum Malaysia and at the Botanical Garden the Butterfly and Bird Park. From the National Mosque I then walk to the City Gallery and Merdeka Square, where you can take nice photos. Then over to the Central Market with many small shops with Malaysian handicrafts, paintings, etc. further to the Masjid Jamek Sultan Abdul Samad Mosque located on a small peninsula and from there through the Indian Area back to the hotel. A very nice tour up to the Kuala Lumpur Tower and from there to the Eco Park with its suspension bridges up in the trees. Of course you can also do the whole thing by metro or bus. There is also a free bus on a certain route, but I never used it. Great playground for children in the Botanical Gardens and a huge playground behind the Petronas Towers. As a Lifetime Diamond Member (at least 1000 nights and 10 years as a Diamond Member) I always get an upgrade to a nice suite. Fully furnished, with shower, bathtub, toilet and sink, double bed, sofa and desk in the bedroom and front room, wardrobe, safe, iron and ironing board, television in both rooms, refrigerator, coffee maker, tea and coffee powder. A few sweets and fruit to welcome you. A high status at Hilton has a number of advantages and pays off over the years. The higher your status, the more points you get for overnight stays, and there are always promotions with double and triple points. You can then use this for free overnight stays; if you book 4 nights with it, you get the 5 night stay for free. Hotel overnight stays are available from 5,000 points upwards, the average is 50,000 to 60,000 points per night, but in some cases it can be higher. I currently have a little over 2 million points and have already been over 3 million. Depending on your status, breakfast is free, plus an upgrade if it's free. As a Diamond Member you still have access to the Executive Lounge if available, with free drinks, coffee and cake in the afternoon and happy hour with snacks, canapes and alcoholic drinks in the evening. Executive lounges mainly in Hilton hotels (except for the USA, rather poor service there) in DoubleTree hotels, not everywhere, so it's great that this service is available at the DoubleTree by Hilton Kuala Lumpur. As a Lifetime Diamond Member (at least 1000 nights and 10 years as a Diamond Member) I always get an upgrade to a nice suite. Fully furnished, with shower, bathtub, toilet and sink, double bed, sofa and desk in the bedroom and front room, wardrobe, safe, iron and ironing board, television in both rooms, refrigerator, coffee maker, tea and coffee powder. A few sweets and fruit to welcome you. A high status at Hilton has a number of advantages and pays off over the years. The higher your status, the more points you get for overnight stays, and there are always promotions with double and triple points. You can then use this for free overnight stays; if you book 4 nights with it, you get the 5 night stay for free. Hotel overnight stays are available from 5,000 points upwards, the average is 50,000 to 60,000 points per night, but in some cases it can be higher. I currently have a little over 2 million points and have already been over 3 million. Depending on your status, breakfast is free, plus an upgrade if it's free. As a Diamond Member you still have access to the Executive Lounge if available, with free drinks, coffee and cake in the afternoon and happy hour with snacks, canapes and alcoholic drinks in the evening. Executive lounges mainly in Hilton hotels (except for the USA, rather poor service there) in DoubleTree hotels, not everywhere, so it's great that this service is available at the DoubleTree by Hilton Kuala Lumpur. I don't know where to start, the breakfast buffet is one of the best I've had the pleasure of enjoying anywhere in the world in terms of selection and quality. No matter whether you prefer Asian or European, there is something for everyone here. When you come into the restaurant, on the right in the next room is the Chinese area, which unfortunately is often overlooked by guests. I can't even list what there is. I especially like the fried noodles, rice, dim sum in different variations, spring rolls and much more. In the large restaurant there is the Makan Kitchen in the middle, with the great buffet all around, in the front right various salads, nuts, dressings, behind them the fruit, watermelon, papaya, melon, bananas, apples, etc., various types of sausage and cheese. Then comes the area where you can have the soup cooked, different ingredients, different types of noodles, then the station for the fried eggs, omelettes, boiled eggs etc. Then on the right side the Indian buffet with all kinds of Indian dishes, chicken curry, Fish curry, then at the back of the Makan Kitchen the Western Breakfast area, with mushrooms, fried vegetables, broccoli, cauliflower, fried potatoes, the Malaysian cuisine area, then the area with the sweet things, various types of jam, cake pieces, yeast pieces, etc. and then the Range of different types of bread and rolls. There are also various types of juice, coffee and tea. I always go to breakfast first thing in the morning at 6:30 a.m., then it's still pretty quiet and you can have breakfast in a relaxed manner. I then sit in the small niche to the left of the buffet. There is always a larger bowl there for me. Of course I like to eat Asian food and I like to make soup for myself. To do this, I give the cook at the soup station some ingredients, which he then boils for me in hot water and fills into my bowl with one of the soups on offer, tom yam, chicken soup, but only half full, so that I still have room to put mine to put together your own soup. e.g. with fried noodles, rice, dim sum, fried mushrooms and vegetables, from chicken curry no meat just the sauce, chilli and other ingredients. Really delicious. I also make myself a plate with mixed salad and fruit. Really great breakfast and great team, that's the only reason I come to the DoubleTree in Kuala Lumpur to enjoy the great service here. I can only recommend the lunch buffet on weekdays. A large selection of specialties from different countries, China, Malaysia, India and Western, many types of meat, satay skewers, roasted duck, chicken, fish, curries, fried noodles, rice, various soups, salads, dessert, ice cream. I'm not hungry after my big breakfast, but I just can't say no two to three times a week. It's best to come right around 12 p.m., then it's still very quiet, especially the roast duck is still hot and the restaurant isn't that full yet. A little later, many employees from the surrounding banks come to lunch. I like the roast duck, satay skewers, chicken Chinese and, of course, ice cream for dessert, which can be 12 scoops. A great offer, normally around 18 euros, as a Gold and Diamond member you get a 25% discount, which means around 14.50 euros, I then give the 3.50 euros discount back to the employees, so everyone gets something out of it. For guests with Diamond status and guests who have booked the Executive Rooms, there is the Executive Lounge on the upper floor, with friendly staff and great service. Free drinks during opening hours. Nibbles, a nice buffet in the evening with salads, desserts, fruit, sandwiches, cheese and hot dishes. Plus free alcoholic drinks such as wine, beer and cocktails during happy hour. I have uploaded some photos of it, a really good selection, many Hilton hotels can follow an example. However, I only used the lounge once for a few minutes; after the great breakfast and lunch buffet, I really wasn't hungry in the evening. There are of course plenty of leisure options in Kuala Lumpur. The hotel has a professional fitness studio with great staff who can show beginners how to use the equipment, with a sauna and massage. There is also a pool, a bit too shallow for me, suitable for children. Of course, Kuala Lumpur has tons of leisure activities. City tours with the double-decker bus, excursions and tours, museums and mosques, shopping malls, botanical gardens, Petronas Towers with a huge playground behind them, butterfly park, bird park and much more.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great location in a shopping mall, with many shops, restaurants, McDonald's and supermarket. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 1 week ago
Dear juergenp2016, I really appreciate your comprehensive review of the DoubleTree by Hilton Kuala Lumpur. It's great to hear about the excellent breakfast buffet, diverse dining options, and the perks offered to Hilton Diamond members. Your detailed exploration of the city and recommendations for various attractions provide valuable insights to our readers in this forum. The Executive Lounge, professional fitness studio, and the central location within a shopping mall add to the overall appeal of the hotel. Thanks for sharing your positive experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abdullah A wrote a review Feb 2024
1 contribution
A great hotel inside the intermark mall with kind helpful staff, I’m so happy to chose this hotel. Rooms are big and well cleaned. Location is perfect and near to shops, restaurants and coffee shops. Service is prefect. Nice breakfast experience
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 4 weeks ago
Dear Abdullah A, Thank you for this amazing review! We are delighted to learn that you thoroughly enjoyed your stay and that you found our services and amenities to your kind preference. We hope to welcome you again soon. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ErenMC wrote a review Jan 2024
Dubai, United Arab Emirates17 contributions20 helpful votes
Located at walking distance to Petronas Towers, not too far from city center and market place. Hotel itself is inside a mall. Rooms size ok for short stays. F&B services are OK, staff OK nothing extra. Ordered room service but there was no bottle opener in the room or with the waiter. Breakfast restaurant was too crowded where we had to sit at an unprepared extra table. Different stations however could do with a bit more non asian choices.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 4 weeks ago
Dear Ozfree, Thank you for making us your hotel of choice during your recent trip. Kindly be assured that we have taken your comments into consideration, and will address it wherein applicable. We look forward to your next visit. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sally Ng wrote a review Jan 2024
Perth, Australia143 contributions45 helpful votes
+1
The signature Doubletree cookie and on this occasion the extra calamansi drink at reception. They use whatsapp messaging services, which was great for any requests or communications needed. Love the pillow menu but too bad they ran out of the foam contour pillows. Breakfast option was excellent with 3 different cuisines on offer - Malay, Indian, Chinese. Love the freshly made prata to order.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 25 Jan 2024
Dear Sally_Ng, Thank you for taking the time to provide us with a review of your most recent visit. We are delighted to learn that you enjoyed your stay especially our signature DoubleTree chocolate chip cookie and the breakfast at Makan Kitchen restaurant. Your review is very helpful in order for us to enhance the quality of our services. We look forward to seeing you soon. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hunter S wrote a review Jan 2024
4 contributions1 helpful vote
My wife and I are staying here for 5 nights and it has blown us away. It is a top tier hotel offering a beautiful view of the city, an incredibly luxurious pool area, and phenomenal gym equipped with a sauna. The hotel also offers great dining options and incredible views. What really makes it stand out if the staff. Everyone is so kind and helpful, this has been one of the best stays we’ve ever had.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Alcaraz, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 16 Jan 2024
Dear hkshaf20, We are truly heartened to receive your generous words as well as a perfect rating from you. We are delighted to learn that you found our services & facilities to your best preference. We hope to welcome you again soon. Sincerely, Daniel Alcaraz Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
€69 - €87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton, kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
540
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL KUALA LUMPUR - UPDATED 2024 Reviews & Price Comparison (Malaysia) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Kuala Lumpur
Which popular attractions are close to DoubleTree by Hilton Hotel Kuala Lumpur?
Nearby attractions include Hauntu (0.2 km), Jewellery Making Workshop by Elegant Jewellery Studio (EJS) (0.4 km), and The LINC KL (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Kuala Lumpur?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton Hotel Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel Kuala Lumpur?
Guests can enjoy an on-site restaurant, a poolside bar, and free instant coffee during their stay.
Is parking available at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Kuala Lumpur?
Conveniently located restaurants include Serena Brasserie, Makan Kitchen, and Tosca.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Hotel Kuala Lumpur have airport transportation?
Yes, DoubleTree by Hilton Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Kuala Lumpur?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Indonesian, and Malay.