The Gardens Hotel & Residences (Kuala Lumpur, Malaysia) - Hotel Reviews

Also Known As:: The Gardens Hotel And Residences; Gardens Hotel Kuala Lumpur; The Gardens Hotel Residences

Address: Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia

Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#14 Business Hotels in Kuala Lumpur

#29 Luxury Hotels in Kuala Lumpur

#40 Family Hotels in Kuala Lumpur

Price Range: €€

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The 5-star Gardens Hotel & Residences is the pinnacle of luxurious living, strategically located between Kuala Lumpur and Petaling Jaya and centrally located within the precinct of The Gardens, Mid Valley City. Designed for leisure seekers and business executives on extended stay, it offers a total of 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences; privacy is assured for residents with separate entrances and lobbies. Access to facilities is seamlessly linked on the 5th and 6th floors to each wing. The Gardens Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guest rooms and enclosed areas. Connected to The Gardens Mall, the Hotel is linked to a shopping haven featuring key tenants and premier brands such as Robinsons, Isetan, Louis Vuitton, Calvin Klein, Kate Spade, Braun Buffel, Massimo Dutti and located in between two premium office blocks i.e. The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of the most compelling leisure, hospitality, retail and office destinations in South East Asia. With so much to do and so many attractions on offer, The Gardens Hotel & Residences is the ideal place to stay. ... more less

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444 reviews from our community

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anne8910

Nottingham, United Kingdom

Reviewer

5 reviews

4 hotel reviews

Reviews in 5 cities

1 helpful vote

“Everything you need without the traffic jam and heat”

Reviewed 15 May 2013 NEW

It's a great place to stay if you do not want the hassle of getting out in the heat or downpour and face the traffic and congestion. It's midway between Petaling Jaya and KL city, close to Little India and Sentral Station The hotel is linked to 2 great shopping malls with all the latest international designer shops, fantastic choice... More

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J-P D

Chicago, Illinois

Contributor

20 reviews

10 hotel reviews

Reviews in 15 cities

5 helpful votes

“Convenient place to stay in KL Mid valley”

Reviewed 14 May 2013 NEW

If you have to work close to Mid valley in KL this hotel is worth checking out. Nothing amazing but all very convenient as then you are not trapped in traffic. The hotel is attached to a premium shopping mall so if you need to do a bit of shopping you have plenty of choice, quite a few restaurant are... More

Fouad429

Dubai

11 reviews

8 hotel reviews

Reviews in 7 cities

4 helpful votes

“Great hotel but just too far”

Reviewed 11 May 2013

It was the right choice, despite the fact that it was 15 minutes by taxi from the city. The hotel was very good in every aspect. And it has 2 malls right beneath it, one for brands and the other for everything else. Perfect value for money and the breakfast was pretty tasty. If you get access to the lounge... More

Was this review helpful? Yes

Dear Reviewer, Thank you for your kind comments regarding your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We are very pleased that you enjoyed your stay as mush as we enjoyed having you with us. We truly appreciate your feedback and thank you for commenting in Trip Advisor site. We look forward to welcoming you back soon. More

suzannelee87

Bangkok, Thailand

3 reviews

3 hotel reviews

Reviews in 2 cities

“Hotel Needs To Upgrade Room Facilities”

Was in KL recently for a business trip and stayed in this hotel because of its convenient location in Mid Valley. I was told it is a 5 star hotel. But was dissapointed as the room looked a bit tired with stained carpet. Bathroom entrance sliding door was not working and we were like having a tug of war with... More

Dear Reviewer, Thank you for writing in to Trip Advisor site. We note all your comments and have your valuable feedback with the Management team. However, we would appreciate if you could send us an email to commkul@gardenshtlres.com with the room number you stayed in as we would like to conduct a thorough check. We are somewhat surprised with the... More

Karin G

Moscow, Russia

4 reviews

2 helpful votes

“Great stay”

Reviewed 9 May 2013

With visiting KL for business and leisure, this property has all comfortable benefits. Good bedding, great showers, nice staff and very convenient location. Housekeeping could do a little more to clean the apartment, not only make the beds.

Dear Reviewer, Thank you for your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We appreciate your kind feedback and note your comment on housekeeping which we will look into improving. We are grateful that you have shared your stay experience in Trip Advisor site. Once again, thank you. More

Ed65_MEL

Melbourne, Australia

1 review

“Repeated Customer”

Was recently here in KL for a biz trip. My company gave me a list of hotels to choose from and I opted to come back to the Gardens as I liked the location and convenience. Everything was great. Was even caught by surprise that the management took the trouble to "reward" thier repeated customers which is not a common... More

Dear Ed, Thank you for your sharing your recent stay experience at The Gardens Hotel & Residences. We are very pleased that you have returned to stay as our honoured guest and we are delighted to know that once again, you have enjoyed our hospitality. We note your comments regarding the windows and for your information, we do run a... More

Reubikscube

Singapore, Singapore

Reviews in 3 cities

“Best Choice Away From Bukit Bintang”

If you want somewhere away from the grimey lifestyle centre of KL (i.e Bukit Bintang), The Gardens is a great option. Located not far from the more affluent area of Bangsar, The Gardens sits atop two of the biggest malls in KL - The Gardens, and Mid Valley Mega Mall - making it extremely convenient for shopping, dining, and transport.... More

Dear Reviewer, Thank you for your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We truly appreciate your kind comments and for sharing them in Trip Advisor site. We enjoyed having you with us and we are very glad to know that you had a satisfying stay at the Executive floor as well as a totally fulfilling experience... More

marduk1

Melbourne

Top Contributor

58 reviews

54 hotel reviews

Reviews in 39 cities

43 helpful votes

“Go ahead, spoil yourself”

Reviewed 5 May 2013

If you don't have to be in central Kuala Lumpur, the Gardens Hotel is a great place to do business from and relax. It is about a 20 minute taxi ride from the cbd but that is its only disadvantage. However, the hotel adjoins a mall with plenty of shops and a cinema. The staff are both friendly and helpful.... More

Dear Reviewer, Thank you for your feedback regrading your recent stay experience at The Gardens Hotel & Residences. We are pleased to know that your stay experience was totally fulfilling and you enjoyed the hotel room and its facilities. For dinner options, you may choose to dine at Sage restaurant, Ri Yakitori Bar or The Spread where we offer a-la-carte... More

HelaBella

Perth, Australia

Senior Reviewer

6 reviews

“Great location, good for kids!”

Reviewed 4 May 2013

Nice clean spacious 2 bed apartment, baby cot provided without any problems. Kiddy pool next to main adult pool was good, and gym was spacious and modern too. Loved being able to take kids down for meal and other activities in mall anytime, such a good location

Dear Reviewer, We are very pleased to learn that your recent stay at The Gardens Hotel & Residences was totally fulfilling. Thank you for your kind feedback and for writing in to Trip Advisor site. We look forward to your return stay with us , the next time you are in Kuala Lumpur. More

Stantman67

5 hotel reviews

Reviews in 4 cities

3 helpful votes

“A good 2 nights stay at The Gardens”

Reviewed 30 April 2013

First time stay at the Gardens as it is near my Malaysia's company location. Front office staff are polite, they are well trained, polite and efficient to have my checkin done correctly. Mixed up in the rooms as i required twin sharing and they managed to sort it very quickly. The room is small but very cosy and comfortable. The... More

Dear Reviewer, Thank you for sharing your recent stay experience at The Gardens Hotel & Residences on Trip Advisor site. We sincerely appreciate your kind comments and are very pleased to learn that your stay experience was truly satisfying. Once again, thank you for commenting on Trip Advisor site and it was our pleasure serving you. We hope to have... More

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The Gardens Hotel & Residences Reviews, Kuala Lumpur

The Gardens Hotel & Residences

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