As a New Otani hotel member I have stayed here many times. The New Otani is a great hotel with great service and very large open lobby. Location, location is great within walking distance to Osaka Castle, park, Osaka Business Park (OBP) or even the JR and Keihan Kyobashi train station. The hotel's convenience can't be any better for business... More

The New Otani Osaka might be located just next to Osaka Castle, but it is pretty far from everywhere else. Getting to this hotel from Kansai Airport, or even the Osaka JR Station can be quite troublesome, as it involves a change of trains plus a ten-minute walk to the hotel. This can be especially tiring if you are carrying... More

Although I generally don't like big hotels, this one is different. Located in a very nice place, close to the park and Osaka Castle. Also conveniently close to JR Loop line railway, and Keihan lane. Staff is very friendly and helpful, and they do speak English. Even though I had a basic room, I still enjoyed a comfortable bed and... More

We went to this hotel for a company outing... Pros of this hotel: -English speaking staff -Convenient location (Near Osaka Castle and Subway Lines) - Very Honest Staff, I left my bag with ALL my valuables in the hotel, as I was about to go to the airport to fly out, they stopped the bus that we were boarding to... More

Located at Osaka Business Park subway station, near Osaka park and Osaka castle. Good to practice running or jogging before business. Near Kyobashi station, good for travelling around through Keihan or JR lines. Very good bed, free use of cotton made japanese pyjamas. Very good japanese and american breakfast. Ask for your expresso as you arrive in the breakfast restaurant.... More

Probably one of the best places I've stayed in the world ever. We booked this hotel as it was close to the castle and got a deal on a castle view room. There were cheaper options but this was worth extra. The staff were superb, couldn't do enough to help. Felt bad for the small female porter who insisted on... More

Stayed at the New Otani recently for business. Rooms are spacious, comfortable beds and good amenities. Hotel offers nice views of Osaka castle, especially from the bar on 18F. Couldn't fault the service, perfect in all areas. I'd happily return and recommend this hotel, More

Very nice staff, speaks very good English. The biggest rooms I have ever seen in Japan. The view is fantastic! More

My opinion is very positive. The luxury hall has nothing to see with the rooms which clearly need an improvement but they are extremely clean. The best was the staff and the view from our room from which we could see the Osaka Casttle ( amazing in the night ). Location is not in midtown but is well connected (... More