I stayed here with a girl friend from Wakayama for the night since we were visiting Kyoto for couple days. The hotel staff were very caring and nice since Wakayama had an earthquake in the morning we left so they kept my friend updated about the quake and showed genuine concerns. I was well impressed by their attitude! The hotel... More

Accomodations were neat and clean. Rooms were not extremely small; our room had a separate shower and bath. Mattresses were firm but not too firm, and each bed had a firm and a soft pillow. The street noise was quite muted, but even from the 15th floor I could still hear the crosswalk signals beeping. Have breakfast at the buffet... More

We spent 5 nights at the Okura in mid-October. It was, all in all, a treat. The room was a good size with a great view. It was very clean and except for the lack of WiFi very up to date. There was internet connection via cable in the room and a badly connected WiFi availability in the lobby. Sometimes... More

We have stayed at this hotel at least 5 times. The first time was 1997 & it has not lost any of it's fantastic charm. The staff are helpful & friendly. Beautiful lobby & clean good size rooms. Ask for a high floor with a view of the Kamo-gawa river. Don't close your window blinds when you go to sleep.... More

Okura hotel is really 5 stars hotel. I stay in corner suite for 5 nights. the room is so large and very good view of Kamo river. The lady at reception has great customer service. always smile and remember my room number. Amenities are Italian made. Location is at subway station and close to shopping avenue. or two bus stop... More

We stayed at the Kyoto Okura for three nights on our trip to Kyoto. The location is great, with direct access to the subway system in Kyoto. Restaurants and shopping are a short walk away. The rooms were nice, we had a good view of the mountains and some of the temples in the distance. The rooms have more of... More

I stayed here with a group for business meetings for 3 nights. The staff was very friendly and could understand English. We ate lunches at the buffet daily on the top floor and there was enough variety for those wanting Japanese cuisine and some American selections as well. The hotel is beautiful and the rooms were spacious and comfortable. The... More

We stayed here with a tour group from Hawaii. Great hotel. Very spacious rooms, huge luxurious bathroom. We had the buffet breakfast - great views of Kyoto. The kama (fish collar) was excellent - go early, as they run out. The staff was extremely helpful and spoke english very well. Great location, with excellent shopping and dining within a short... More

We spent 3 nights at the Hotel Okura. This is a grand feeling, old hotel. The room was a good size and the bath lovely -- with both a generously size stall shower and separate tub. The staff was fabulously welcoming and helpful. The location is excellent for visiting Kyota tourist destinations. The restaurants are quite pricey so we did... More