This was obviously a great hotel once, it's lobby is fantastic and the service is amazing, the rooms are large and the location is good, however the drab 80s style bathrooms let this place down in a big way, with a new bathrooms this place would be amazing. Don't get me wrong, it's clean and perfectly functional, just such a... More

Booked in for 2 nights but had to return to UK after first night - despite having pre-paid via otel.com the hotel did try to refund me the unused night which I thought was outstanding. The hotel is around 5 minutes walk from the train station and is served by a shuttle bus (outside MacDonalds) every 15 minutes. Rooms are... More

I was in Kyoto for a conference and slept in this hotel for business reasons, and that would be the only reason for me to recommend it. It is definitely not a romantic getaway. And f you want to explore Kyoto, you can do easily from this hotel, but you are probably better off when you stay at one in... More

I usually try to find at least one positive point, but this time it's really hard. Not that there are huge complaints either: it is just unsuitable for business and for leisure/tourism as well. On top of that it is a bit pricey even if I've received the usual upgrade. The exterior is disturbing to say the least, the interior... More

A very nice hotel near JR station Kyoto. This is a fine hotel in central Kyoto. The rooms are big and comfortable with everything you could want. The hotel has several restaurants and the breakfast was good. There is a free regular (every 15mins) shuttle bus between the hotel and JR Kyoto train station. In the station and around there... More

Very quiet hotel for a busy area. Windows are double which keeps the noise out. Our family of three enjoyed our stay here. Shuttle is every 15 minutes although the hotel is actually walking distance to the train station. Staff gives excellent service which is true for everwhere in Japan. The US can learn a thing or two from them... More

During an 8-day tour of Japan, Kyoto served as our base for 3 nights. And there's nothing more comforting than the thought of coming home to Rihga Royal Kyoto after a long day's trip. I think my greatest rave about this hotel is its free shuttle to and from Kyoto station from 7.30 am to 9.00 pm. It runs every... More

Rihga Royal doesn't look impressive from outside. I went there right after the earthquake that destroyed Fukushima nuclear plant. Kyoto (and other cities in Japan) in a bid to save electricity keep the temperature of the lobby etc unregulated. So the lobby, elevators are stuffy, hot and uncomfortable. I should not be blaming Rihga for this though. The room was... More

the rooms needs urgent work - I stayed at two of them - they are run down from top to bottom and un-clean, they fill even more un-clean due to their poor situation. It very pricy and provide close to no value for money - the room are small and in bad shape, there is no Wi-Fi and a cable... More