Located over the top of the outstandingly designed Kyoto Railway Station, this hotel is owned by Japan Rail. The rooms are genuinely five star size and quality. But the service exceeded this. On the first night I did my usual trick of separating the doona from the sheeting in which it was encased, and then placing the uncovered doona over... More

Stayed for one night on business. The hotel is located right on Kyoto Station which makes traveling to other parts of Japan very convenient. It takes only 75 minutes by the Haruka Express to reach Kansai Airport. The hotel is without doubt 5-star and very well appointed and the rooms has all the required amenities except WIFI which was a... More

This is an very good hotel located at the Kyoto train station. The rooms are a bit above average in size for Japan, but a bit small by US standards. The hotel has many restaurants within it (although the restaurants on the 15th floor are quite pricey). The breakfast buffet is very large with an excellent selection of both western... More

Our first stay at Granvia Hotel exceeded my usual expectations of a 5 star hotel in a City. My hubby and I booked for a superior room but was surprisingly upgraded to a Deluxe room, with all our personal requests granted, of staying in higher floor facing the Kyoto Tower. The view was magnificent, day or night. The service was... More

The Granvia is a lovely hotel in a fantastic location. It's so easy to get off the airport Haruka train, and just glide up the escalators to the hotel at Kyoto station. No fuss. The staff are so professional and the rooms are lovely. You can walk out of the hotel and onto a bus or train or the subway... More

Hard to know whether to give this 5 stars. Couldn't fault the staff or the room or the location. A very professional set-up. And the nicest of this kind of hotel room we've ever had with an excellent bathroom. But there were some odd elements, as other reviewers have highlighted. Seems particularly cheapskate to charge for even basic tea and... More

Great location right at the JR Kyoto station, with the bus terminus and taxis right below. Walking distance to some of the sights in Kyoto as well (Nishi Hongan-ji, Higashi Hongan-ji). Hotel was well appointed, BUT was missing some amenities in-room that me and the missus found a little puzzling, esp for such a splendid hotel otherwise. Firstly, there's no... More

This is a very popular hotel in Kyoto, I made the reservation 3 months in advance.Nice location for travel around Kyoto,whether by bus or train.Room is comfortable and large enough for 3 adults.Free internet and best service in Kyoto. More

My wife and I stayed here in March 2011. We had stayed at other hotels in previous visits to Kyoto, but this was the nicest hotel we experienced. Obviously it's very convenient tween arriving or departing by train or for touring around the area by train. It's a lovely hotel - very nice quality, and quite large rooms for Japan.... More