The hotel was beautifully designed, the room seemed pretty new and was very comfortable and stylish. The location of the hotel was great- very close to the "action" but not in the middle of it all (which made it more relaxing). The staff in general (and the concierge especially) was excellent and extremely helpful- though not all of them spoke... More

The staffs in the hotel completed our trip. It's our first time in Kobe and none of us speak japanese. The concierge helped us whatever we need.(send luggages to kyoto, find restaurant and department store and ..etc) Most staffs speak english. Walk 12 mins to the south are Kobe port tower and Kawasaki world. 10 mins to Sannomiya and Motomachi... More

hmm its tough to call on which hotel is better, weather la suite harbourland or this (in kobe) however id have to say as a hotel la suite harbour is far better. but as for location oriental would be much greater and more conveniant cons : no english channels... and CNN is not a channel. im sorry. the mattress is... More

I stayed here for one night in Kobe; after staying in Osaka, this place is really great value for money - the room is huge, the price is reasonable. The view of the skyline of Kobe and the coastline is really enthralling! The staff is very polite and efficient, the fittings are fabulous and the location is near to nice... More

One of the best hotels I ever stayed.You will enjoy the scenic view of the KOBE port and the other side downtown of KOBE ,above that Rokou moutains. Rooms are really big(above normal than Tokyo hotels),Break Fast is really nice and food quality is very good.

I usually stayed this hotel for business trip. I have stayed a few hotels in Kobe and this is one that I am happy with. There aren't many hotel in Kobe that have people that could speak English and those hotels that could speak English are good distance from town. All the good things, people has commented but I will... More

While on a business trip I stayed at the Oriental Hotel for one night. The room is spacious and nicely decorated (somewhat modern Japanese style). The bed is comfortable although the mattress is quite firm but I had good night sleep, the bed is quite low and older folks might have problems get out of bed. The breakfast was very... More

We stay here often these days for business. We've never stayed anywhere else in Kobe so can't really compare with others but we've never had any reason to look for anywhere else... we suspect it is probably the best in town and would be surprised if it isn't. It's very new and nicely located near the center of town but... More

Stayed for the second time. Visit was only one night but had a good experience. Service was subtle but very polite and good. Room was comfortable and all amenities you need are provided.