The room rate is reasonable, breakfast is nice, room condition is good, staffs are friendly and helpful. I had my dinner (3 nights out of the 4 nights of my stay at the hotel) at the chinese restaurant at level 2. Food are reasonably nice (to my taste), prices are cheap, waiters are very nice and friendly, they even told... More

Booked this hotel with Chinese website "eLong" for about RMB430 for one night (city view twin). Arrived into Hangzhou by train in the evening and wanted a hotel located near the station so - the Honglou is to the right of and across the road from the train station as you exit (directly opposite the KFC in the train station).... More

The Lobby was great, with all the exhibits and stone carvings greeting guests on arrival. The only problem: the door staff would make a scene and scold guests for touching the exhibits which had no signs to warn guests of this. Having arrived at 5pm, we expected both the interconnecting rooms to be ready for us to go into. However,... More

Was there on the night of the Opening Ceremony of the Beijing Olympics. There were people watching over exhibits in the lobby...a very strict see-and-no-touch/photography is enforced. Our two rooms were not ready when we got there about 5pm. The chambermaid did not leave us any toilet rolls. We had to ask for toilet rolls for both rooms over and... More