I went there during my trip in china because i wanted to offer myself one very good hotel (in the others cities i went in youth hostels) and it was i seen in the pictures in the website. The room was big, with TV, internet, beautiful bathroom and other services. The room-service is also very good, the restaurant too. There... More

Stating life threatening asthma and allergy concerns, my Chinese speaking colleage requested a non-smoking room at this hotel for a critical business trip in Hangzhou, a beautiful city. It took us two days to reach Hangzhou by plane for this occasion, and when we arrived, we found that the halls were dim and dirty and smelled like smoke. Our room... More

If you want to experience West Lake, this is the hotel. The room we stayed in was literally 20 feet from the lake. Great view. Perhaps these were some of the better rooms, but with the exchange rates in our favor, pay for the best and it's still cheap for what you get. The hotel apparently was/is used for state... More

The location of this hotel on the south side of the West Lake is superb. There are magnificent views from the large garden park in which the hotel is set. The hotel consists of a Reception building, an indoor swimming pool (which looks very different from the picture on the website), 2 restaurants (Chinese and Western), a teahouse and around... More

Upon arrival, until departure the staff were professional and courtous.This hotel located nearby the West Lake, so it has absolutely incredibly beautiful, tranquil Chinese garden which extremely well kept and attractive.Besides, the price here is reasonable and accessible. More