I was in Hangzhou for one day only on way back from Yiwu. After going through reviews of at this forum I selected Hyatt and I am glad I made this choice. Its at excellent location, just opposite lake and musical fountain show. After reservation (I did reservation directly at hotel website), they have nice followup, send all required details... More

We stayed at this property over a short holiday in HangZhou. Perfect location facing the West Lake with plenty of restaurants around the hotel. Very well maintained and our room facing the West Lake was generous in size. An oversized king bed and a luxurious bathroom just made our holiday that much more relaxing. Staff were also friendly and accommodating... More

The hotel is not big compared to china's standards. But it is really well done with big and silent rooms. I was at the club floor and the breakfast was really good with a good choice. The location of the hotel is really perfect. As you exit from the hotel you are on the lake and you can walk for... More

Stayed in this hotel in early November 2011 with wife and 3 years old son. Booked the hotel via HotelClub.com.au and booked the King Room. Hotel is fantastic, spacious, clean and look modern. Very happy with our room. The staff are very polite too. Location also another point for this hotel. It located right in front of the water fountain... More

Location - Having been to Hangzhou numerous times and have stayed at Sofitel, Oakwood serviced apartments, Banyan Tree, Amanfayun - Hyatt's location is the best by the lake i the sense that its a great mixture of being near the lake but also near shops and restaurants. Its a great choice if you wish to stay "in town" and at... More

This is a very modern and well managed hotel. Conveniently located perfectly by the lake and is surrounded by all the most updated shopping area with everything you need. Great location where you can simply walk by the lake. I stayed in this hotel for 2 nights for an business event with a group of my colleagues. HuBin 28 restaurant... More

Dont expect the hotel could offer relevant grade of service according to the hotel price. What they offered to you was the terrific lake view(for the lake view room) as well as the good location. Otherwise, other facilities and room service just so so only. HK Hyatt Shatin ..... still the most appropriate service among hyatt group in CHINA. (personal... More

In choosing which 5 star hotel to stay, the Hyatt Regency was the premium choice because of its location. Unlike other 5 star hotels such as the Four Seasons which is secluded in the far end of the West Lake being far far away from the CBD areas, the hyatt being half the price of the Four Seasons was the... More

i guessed i was disappointed as i had expected more from the Hyatt. being a big name hotel chain, right? stayed here for 2 nights and it was pricey at RMB1900 per night (WITHOUT BREAKFAST) for the lake view room. thought, might as well splurge and enjoy the view right? the rooms were large (but c'mon this isnt Tokyo or... More