Friendship Hotel has an ideal location, in the city centre of Hangzhou. It is located at three minutes walk from the famous and so beautiful Western Lake and from the city's commercial centre. The rooms are big, cosy and welcoming and are equipped with all the amenities one can ask - even more! The breakfast is served on the 18th... More

Here the twin beds are small and also the lighting is very poor. In almost evert hotel I have been to there has never been a small twin bed. The hotel has no 4 star service. Like there rooms are very small etc... I do not recommened this to anyone. Except for the West Lake view. More

With a name like "Friendship Hotel", the imagery that that kind of name evokes is of a small and stodgy Soviet era Communist hotel. What a pleasant surprise when we checked in. The lobby was expansive and the rooms were well appointed and we would venture to say that it even shades the NY Hilton that we'd previously stayed in... More

The Friendship Hotel does not look friendly from outside, but the service and attention you will receive from the staff certainly does. This hotel has improved and the rooms have been renovated. They provide all amenities, a cellular telephone, fruits and water for your eating pleasure, and a very elegant design with semi-circular rooms with views of the city (and... More

Revolving Restaurant is brilliant. Hotel staff were very good and friendly. Enjoyed the stay More

Unfriendly front desk staff who can handle straightforward checkin/checkout deals but are unprofessional in dealing with any other additional requests. They bungled up a request to extend 1 room for half a day and insisted on charging for 2 rooms. Double rooms were small and cramped. They don't provide airport transfers and neither did they offer to help arrange for... More

Stayed here for 4 nights and overall it's a pleasant hotel, just 300m away from west lake and a very complete set of amenities: free internet in the room, at least 3 restaurants, gym, travel service (good for buying train tickets in advance). The breakfast is spectacular, on the top floor with a beautiful view over Hangzhou and a wide... More

Was In HangZhou for 2D1N in Nov 2010 (yes apologies for this late review). Decided to stay the night at Friendship Hotel. I chose this because of the positive reviews in TA (thanks to all the reviewers and to TA for hosting and disseminating all these info). I have since recommended this to friends traveling to Hang Zhou in March... More

Breakfast was better than i hope but all other things was average. It is my first time in china staff were helpful but difficult to understand each other. Very close to west lake which was beautiful, i like it so much, i walk there every morning. More