As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English. Location - very nice! About 45 mins from Hangzhou international airport, very close to the West lake and downtown market. Bad smell, old carpets, Small room, bathroom door serves as the privacy door inside also! Poor maintained room. Not recommended.... More

I booked my room from booking.com. After a few hours, I received an email from booking.com explaining that the hotel complained my credit card information is incorrect and I need to re-enter my card information. I fixed my credit card information on booking.com and got no further emails, so I thought I'm good now. To assure my booking again, I... More

One good thing is it is juz pretty near the lake... But room really cannot make it...it's old and water is leaking frm the shower room to the carpet causing moulds to form already... It's small and furnitures are old... Choose another hotel ba....

Stayed there with friends for a couple of days. The hotel was not close to the lake, but the price was ok. Rooms are big enough with transparent bathroom wall (actually, I do not understand, what for!). Breakfast was not included and we bought pastries from shops outside. Our rooms did not have good views, and the hotel is good... More

The room is small. I hate the transparanet bath room. Think of how many families which don’t prefer that kind of room. It also has stains here and there. There’s a malfunctioning in the shower. The corridor tried to lightned up by bright colors. But somewhat it looks like a tired facelift. There’s also an actually cool red sofa, but... More

even though stay just 1 night only but i impress with cleanliness and well appointed bed. bed are soft & comfortable and i have 2 pillow for each person. the room also have lcd tv and good air-conditioning & heater system with can works. bathroom have enough toiletries. breakfast doesnt have many choice and mainly consist of chinese breakfast.