The hotel has all of the basic business amenities - clean rooms, acceptable breakfast - but none of the extra touches that can make some of the other 4 or 5 star hotels feel that little bit more special. The location is fine, close to the train station, but in a very boring part of the city - you're better... More

We stayed in this hotel for one night during a weekend trip to Kunming. The hotel is quite large in size. The check-in was done quickly for Chinese relations but without the extraordinary treatment which you can expect in a international high level hotel. The rooms were bigger in size than I thought. It was clean and had a nice... More

Just back from 2 nights in Kunming. The hotel is clean, the staff are great, helpful and polite. the rooms are ok, a little old and could do with some renovation. The hotel can't be 5 star because there is no room service. Breakfast on floor 32 (executive) was great. lots to chose from, staff great. Had to sleep with... More

This is my first time in Kunming more so in China. It was a shock & need alot of adjustment & adaptability when we stay in Kunming's hotels as we have been briefed while in the coach by the tour guide. This hotel appears reasonable & nothing really exciting! Room is just nice & comfortable but the surprise is the... More

Me and my husband stayed in Kai Wah for a total of 4 nights as part of a group tour to Yunnan in April 2012. The hotel room is so beaten up and it really needs a full renovation. The room is NOT clean. Shower curtain has stains on it. Black stains around the bath tub as well. On the... More

No heat any where. Blower on room blows cold air even though set at 30c. Bar and third floor restaurant were in open space. It is 50 degrees F outside and nothing is heated. Room is nice. Carpets need to be replaced. Shower warm, but not hot. Most food at breakfast buffet was cold. Plates were ice cold. Steam trays... More

I totally agree with several of the previous reviews. This hotel has seen better days. The old style TV jutted into the room, which cut down on space. The air-conditioning didn't work. the bathroom had a weird set up with the shower in the bathroom next to the bath with no screen. There was a smell of cigarette smoke even... More

The service was Ok. At least for the first five star Hotel in Kunming was it quite good.

Stayed here for 2 nights for a friend's wedding (all the guests were booked into this hotel). Whilst this hotel has a 5 star rating it has clearly seen better days and at best this could now be described as a "Chinese 4 star". The rooms are very tired (stained carpets, peeling paint) and in need of serious renovation. Check... More