Almost nobody speaks and understands English well in this well located hotel; we were on the 20th floor but were not overlooking the wall but rather the construction project (and I understand that the hotel has no control over such things). The room was fairly large but had only one comfortable chair; the air conditioning did not stay on during... More

Stayed for 5 nights there in a business trip, the hotel is well located but there are several constructions going on around it, the receptionists were quite well trained and have relatively good commands of English, the room was good and "roomy" and clean, but not spotless, actually it was the case in many areas of the hotel as it... More

Unfortuneately there were major public drainage works in progress right outside when we were there. This ment that we were wakened at 5 A.M. with a dawn chorus of jack hammers and pile drivers. The hotel itself id not bad but not great either. The location is great for visiting the city walls which are intact after 2000 years. The... More

We spent three nights in a big double room on the 12th floor overlooking the city walls. The room was clean and comfortable and the bed was as big as a football field. The room was easily three times as big as some other hotel rooms that we've stayed in around Europe and the US. The decor did look a... More

Fellow traveller (or traveler, hereafter FT) & I read earlier reviews & I am not sure how this was decided. Location good in the sense of seeing the city walls, not good in that you are OUTSIDE the city walls. Local tour guide said no tall building within the old city walls. We were there for 2 nights ... Breakfast... More

If you have low expectations you won't be disappointed. When I usually come to Xi'an I stay at the Shangri-la, but this time I wanted to be closer to the city center. As far as location goes, it is great. The fitness center is a joke. You cannot work out there. There is a broken tread mill from the '80's... More

The double room was small, the bathroom was tiny, the furnishings were dated and the towels were becoming thin and tattered with age. There was a view of the city wall from the room which was a bonus. The dining area was comfortable and the breakfast/dinner buffets offered good variety and for the most part the food was warm. Location... More

We are Australians living in china and travel the region regularly. This hotel was fantastic for location, service, and rooms. We had a view of the south gate - be sure to request this as our friends were on the city side, not nearly as nice. As usual our expectations were not high and we were very pleasantly surprised. Great... More

Great location just beside the city wall. Slightly dated, but good food, clean, comfortable room, very pretty main lobby. Drinks very expensive. Only 2 lifts which can be a problem at peak times. No internet that we could access anyhow .... but this is China!