Flawless, impeccable service and exceptionally appointed rooms and suites are the hallmarks of the Ritz-Carlton brand. The Ritz-Carlton Guangzhou does not disappoint. Having stayed at many fine 5-star properties throughout Asia, including Shangri-La, Intercontinental, Westin, Hilton, JW Marriott, and Pullman, the Ritz-Carlton Guangzhou stands head and shoulders above them all. The room was furnished with high quality amenities and linens.... More

Nice room and decor. Tea set is exquisite and Pillows Menu is exceptional. You have to try it. Try to get the river view since the other neighbor is under construction. The cost is reasonable but no breakfast and internet are not complimentary. More

Given the price which this property charged its client, it is not worth it (over250usd average). I managed to secure a 150 night in a luxury river view room (an upgrade with platinum), but that's rare to find. Rooms and views are great, but that's all. Slow front desk service, no immediate sitting area while waiting. You have to stand... More

I have stayed here several times over the past 4 months. I would give the hotel reasonable marks compared to the competition, but they are not up to the standards you would expect from a Ritz Carlton. My rooms always have the odor of mold. On one occasion, my room had clearly been occupied by a smoker although it was... More

I stayed there for 7 days. Very nice hotel, superb service, rooms are very spacious and clean, delicious food. More

This hotel is a farce and does not deserve the name "Ritz Carlton" at all. There is mold in the aircon system and as a ramification in literally every single room of the hotel. You can smell it the moment you enter the room. Although the staff is very friendly there can only be one good advice: stay away from... More

Our stay at Ritz carlton was a life time experience.Everything was too good.The staff is over supportive & helping.The rooms are good and the buffet breakfast was lavish.Our overall stay was very relaxing and enjoyable. More

First the good: A beautiful hotel with friendly staff. The bad: The management needs to pick up their act. Specifically, the wifi didn't work in all parts of my room and kept sending me back to the 'sign-in' screen - annoying but tolerable. What was not tolerable was that one charge (out of several days worth) made it onto my... More

To say the truth there is no problem with the hotel in general and with the room & restaurant experiences you will enjoy your time. We stayed and still continue staying at this hotel within the last 3 years. On the other hand it is necessary to underline that there is a problem with the check in procedures. We know... More