We have stayed in this Hotel for a couple of times. Our kids (both 4 years old) love the swimming pool which is set in a lush garden. I have to say this is the best swimming pool you can find in metropolitan Guangzhou! Although there is no water slide, no water park, the pool is so calm and relaxing... More

Stayed at the Guangzhou Shangri-La while attending a trade show in the nearby convention center - the hotel is everything you would expect from a Shangri-La: the service, decor, ambience, the world-class restaurants and great facilities. This hotel offers the advantage for travelers who are attending shows at the convention center, which is within a 15 min walking distance -... More

A truly outstanding hotel. Staff are friendly and appear to be genuinely interested in making your stay memorable. Most definitely customer service at its very best. Some reviewers have mentioned the hotel is not centrally located which is correct, but then taxis are readily available and reasonably priced. A short taxi ride will take you wherever you want to go.... More

I stayed one night at Guangzhou Shangri-la. The stay is the best of its class in China. There is shuttle bus service between Guangzhou East Station and the hotel which the schedule is designed for through train passengers. I am greeted by an lady attendant at the entrance and she did the check in for me which is fast. I... More

I stayed at the Shangri-La Guangzhou during the Canton Fair in April. It's pretty pricey during this period (at least 3 times the normal rate), however most hotels in Guangzhou hike their rates during the fair periods. The hotel is situated right next to the Pazhou exhibition centre, which is very convenient for visiting the fair. On the downside, it... More

The Shangri-la biggest asset is the customer handling skills and human touch points that guests experience Staff capacity to observe and interprete customers' needs is superb. Outstanding breakfast service , selection and food quality. Get up from the table, leaving your room card behind. No problem you wont get out of the restaurant before being stopped by staff and your... More

This is typically a work hotel due to the location far from downtown. There are no nearby facilities around the hotel. Service levels are fantastic with great staff. I left an adaptor in my room and was able to have this sent back to me, very much appreciated. Free wifi for hotel guests is another great touch. The dining options,... More

I stayed two nights at the Guangzhou Shangri-La for business in December of 2011. From the lobby, to the customer service, to the restaurants and executive lounge, this place was 5 stars and then some. The room was modern and well-equipped. The bathtub had a TV in the wall and a waterproof remote. The desk area had plenty of outlets... More

My second visit here and again very satisfactory with good welcome and smart service all round. Room service prompt and efficient. Horizon Club service also good. Its hard to beat this hotel! Its rather interesting to see other strange reviews here about the hotel being out of town and close to exhbition centre - is this not obvious - and... More