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Grand Hotel Europe by Orient-Express

5.0 of 5
Mikhaylovskaya ulitsa 1 / 7, St. Petersburg 191186, Russia
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Grand Hotel Europe by Orient-Express
Ranked #10 of 229 hotels in St. Petersburg
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388 reviews from our community

Traveller rating
    266
    71
    33
    7
    11
See reviews for
Families
53
 
Couples
152
 
Solo
23
 
Business
82
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

One of the finest hotels you will ever... breakfast is most comprehensive and delicious I've seen anywhere in the world atmosphere is one of sophisticated pleasure. Incredible Art Nouveau interiors. a place you stay for an experience, not just a b&b.

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

Currently on my first trip to Russia. Started in Saint Petersburg and now my wife and I are on our way to Moscow. This is a wonderful hotel that is in a perfect location for tourists on the main street of Nevsky. All things considered, though, I would probably save at least 50% if I came back by staying in... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

I keep coming back to this hotel - it steeped with an atmosphere of history and makes a wonderful change from bland lookalike modern hotels. Breakfast with a pianist and the smell of freshly baked bread. Excellent and friendly service, which is not always easy to come by in Russia. A central location to explore the city in any free... More

Was this review helpful? Yes 1
Patras, Greece
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

I love everything in this hotel: Location, service, stuff, atmosphere, room, Breakfast. It was my second visit and I am looking forward to return again. There is really nothing negative in there. The best of all stuff is the Bell Boy that even speaks a few words in Greek (!!!). I highly recommend this Hotel to business and leisure travelers.... More

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Oslo, Norway
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 15 April 2013

A wonderful hotel with professional and friendly staff. Great restaurants and a Congierge's desk which which can arrange any tickets, tours and similar. Clean and comfortable. High prices, but worth it.

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Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 April 2013

Very nice, 5 star hotel. Lots of history in this building, let alone the city itself. Rooms are very good but there is a wide selection of types, so make sure you know what you are asking for. Dining was a great experience. Only place I have been where a woman in an evening gown plays a full size harp... More

Was this review helpful? Yes 1
Kaohsiung, Taiwan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 March 2013

The hotel is situated right next to the Nevsky Prospekt, and is just minutes away from popular tourist attractions. The quality and atmosphere of breakfast is very good, and the room is extremely comfortable. The hotel staff makes me feel very welcome, and I would love to come back again!

Was this review helpful? Yes 1
See 4 more reviews by JelloC for St. Petersburg
los angeles
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 March 2013

Great location, and good atmosphere, but for a 5 stars hotel and given its price, the rooms need to be refreshed, a little too old fashioned for my taste, even if the hotel is a good representation of old palaces ! The service was very good. Breakfast experience was perfect, but DO NOT have diner there, we were the only... More

Was this review helpful? Yes 4
gheurope, Yulia Pashkovskaya, Hotel Manager at Grand Hotel Europe by Orient-Express at Grand Hotel Europe by Orient-Express, responded to this review
22 April 2013

Dear Guest, Thank you for taking the time to share feedback about your experience at the Grand Hotel Europe. We appreciate the compliments about our location, service and breakfast, but were sorry to hear we didn't meet all your expectations regarding price and interiors. You might like to know that we are shortly embarking on a large scale renovation program... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013

Great warmest welcome ever! Perfect service! Relaxing atmosphere with live piano during breakfast. Perfect location, very central. Two times housekeeping service. Can't be better place for romantic stay.

Was this review helpful? Yes 1
Oslo, Norway
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 18 March 2013

I first visited this hotel in 1996.... I was amazed, totally shocked by the luxury and gold... I visited again now, and the hotel is the same. I could not see any differences. So is this good or bad...? well, I am found of "old money" and I think they have succeeded in keeping the original atmosphere. The rooms are... More

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Europe by Orient-Express

Also Known As:
Grand Hotel St Petersburg
Address: Mikhaylovskaya ulitsa 1 / 7, St. Petersburg 191186, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in St. Petersburg
#6 Business Hotels in St. Petersburg
#8 Luxury Hotels in St. Petersburg
#10 Family Hotels in St. Petersburg
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A historical, cultural and culinary landmark, the Grand Hotel Europe has played an important role in the life of St. Petersburg for over 130 years. It was here that Tchaikovsky spent his honeymoon and George Bernard Shaw dined with Maxim Gorky. Discerning travelers are charmed by the hotel's warm Russian hospitality, impressive architecture and exceptional service. As the result of the major renovation program over 240 rooms of hotel' 275 have been significantly upgraded and renewed. ... more   less 
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Grand Hotel Europe by Orient-Express
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