Stayed here for my first time 2 weeks ago and wow i was impressed, i have stayed at quite a few shangrilas and this one is right up there with the best, check in was fast and efficient, i had a horizon club room and the horizon club tops off a great hotel in the best possible way, the cakes... More

The hotel is located close to the business district. There is a shopping center just opposite the hotel with Subway, TGIF, Hardrock Café amongst other outlets. Rooms are very well equipped and well maintained. I don't prefer road facing rooms. When I checked in I discovered that my room was indeed road facing. The hotel promptly changed my room to... More

Surely a 5STAR!!! Highly Recommended Expensive but it's worth what you paid for :) Happy Guest here! Luxurious, Very accommodating, Friend and Professional Hotel staff Shangri-La Makati staff are all 5STAR Professional They are very helpful with concerns/requests always with a smile :) Rooms are very good, Lobby is luxurious, restaurant "RED" is a fine dinning restaurant and really good,... More

The lady in the check-counter accompanied me all the way to my room and explain how everything works. I think that is top class service! Great wi-fi connection, facilities like swimming pool, tennis courts and gym are fantastic. Room is very well presented and fantastic bed and pillows too. Excellent location as well as it is right in the heart... More

Stayed in this hotel for 4 days 3 nights with my sister and nieces last April 2012. Enjoyed our stay so much. Very comfortable hotel room we had. Buffet breakfast was remarkable since it has different cuisines to offer. Loved the swimming pool. So inviting! Will look forward for another stay in this hotel in the near future.

*free wi-fi : strong connection; type in guest and the password for the day (or week) *soothing live music at the Lobby *walking distance to the best shopping mall in makati (Greenbelt) *restaurants: Shang Palace, RED, Inagiku *excellent staff (and they're all pretty, friendly and professional) *one of the best breakfast buffets in the city

I can't say anything bad about this hotel. From the moment you enter, right up until you leave, staying in Shangri-la, just feels right, all the time. It's grand, it smells good everywhere, the staff take care of you and your requests promptly, yet it doesn't feel patronising, or intimidating at all. You are provided with complete amenities, but should... More

The renovated rooms are nice. Staff service at check in was excellent. I took the airport pick up by hotel and when I arrived, I was greeted when I got out of the car and taken straight to the room for check in. I requested for a room change as there was a strong varnish smell. The food at paparazzi... More

Very spacious comfort room, attentive services, good internet connection, food quality are great, buffet selection are perfect, also very good executive lounge, staff are well trained and good services, safe hotel with good security. When compare with Peninsula, this is the best choice in Manila!