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Holiday Inn Auburn - Finger Lakes Region

3.0 of 5
75 North Street, Auburn, NY 13021
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Holiday Inn Auburn - Finger Lakes Region
Ranked #3 of 9 hotels in Auburn
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207 reviews from our community

    Trip type
Traveller rating
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    60
    36
    18
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Date Rating
Wilmington, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2013 via mobile

I have stayed at this Holiday Inn several times and never been disappointed. Staff is always accomodating and pleasant. They listen to our needs and make recommendations while giving us the best possible price. Good location to Finger Lakes region. Nice pub in hotel wih good food and cold beer.

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NH / VT
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 May 2013

Very disappointing - and just about ruined our weekend. Don't be fooled by the picture of the HIAubun that accompanies the ad - it's taken from a peculiar angle. When you drive up to the hotel, it's a standard rectangular box sitting on North Street. The room itself was fine - large, spacious, and clean. But - The interior atrium... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 21 April 2013

I had a very enjoyable experience at the Auburn Holiday Inn while at the Alliance Women Spring Refresh. I stayed with one of the other ladies from my church and we agreed that the room was very clean and the beds were very comfortable. I would definitely stay there again! The banquet room was very well done and the staff... More

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Scottsville, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 April 2013 via mobile

A typical Holiday Inn with a nice indoor atrium including an indoor heated pool. A nice Irish pub inside. There was a spa room and a hairdresser too but definitely not in the same league as a true spa resort. Yet, it wasn't a motel either. Rooms were average and comfortable. Easy upgrades were done like the television, bathroom fixtures,... More

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IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
28 April 2013

Dear holybagpipes, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Auburn, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 April 2013

Rooms are good size and comfortable. There are rooms that have balconies overlooking the pool area, so if you are traveling with kids you may want to request one. Envision Salon is located inside the hotel and provides great service!!!

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rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

On behalf of the management and staff at the Holiday Inn, Auburn (Finger Lakes Region), we thank you for making us your hotel choice during your recent stay. We trust our team was able to meet your travel needs as well as exceed your expectations. Thank you for the outstanding review. We hope to see you again on your next... More

Ottawa, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 April 2013

We had a three days family mini-vacation in the area for Easter. The price was very reasonable and the personnel very accommodating. The hotel was clean, we enjoyed the inside pool and the exercise room. We spent a day shopping at Waterloo outlets, 30 min. away. Not much to do nearby but we enjoyed the local restaurant for the breakfast... More

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rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

On behalf of the management and staff at the Holiday Inn, Auburn (Finger Lakes Region), we thank you for making us your hotel choice during your recent stay. We trust our team was able to meet your travel needs as well as exceed your expectations. I was please to see that felt we were an "Excellent Value" and I was... More

Syracuse, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 April 2013

This hotel was very average for a holiday Inn. The facilities were nice but older. Check in was smooth and nice people at the front desk. Sleep was fine and clean room. I would definetly stay again at the newer holiday inns but would have appreciated a lower rate for an older hotel.

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rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to all... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 April 2013

Wasn't a terrible stay but it was St. Patrick's Day weekend so everyone was drunk and loud. I stayed on the top floor and heard all the kids in the pool on the bottom floor screaming and being very loud. I'd give it 3.5 stars if I could on here, but I'll round up to 4. I'd probably give it... More

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rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to all... More

Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 April 2013 via mobile

We were driving through the Finger Lakes area and wanted to stay in Syracuse but everything was booked. That led us to this hotel in Auburn. We stayed one night. Hotel was typical Holiday Inn. Nothing fancy, but was clean. Staff was nice. We paid a little more for the room to get breakfast which was worth it if you... More

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rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the excelent feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to... More

New York
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 19 March 2013

This is the second time we have stayed here. We won a free night, the first time we stayed and it seemed adequate at that time. Due to it's location, it is a convenient place to stay for my husband's quarterly doctors visits in Auburn. The other reason we chose to stay here (and not Syracuse), was that it has... More

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IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review
9 April 2013

Dear ridgeschips, Thank you for taking the time to share your experiences. I am pleased you like our clean rooms and convenient location. Your opinion is very important to us, as it helps us identify areas in need of improvement. I was disappointed to learn that you were unsatisfied with the room amenities and level of service received from our... More

 
 
 
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Additional Information about Holiday Inn Auburn - Finger Lakes Region

Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region Hotel
Holiday Inn Auburn
Auburn Holiday Inn
Address: 75 North Street, Auburn, NY 13021
Phone Number:
Region: United States > New York > Finger Lakes > Auburn
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Auburn
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 
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Holiday Inn Auburn - Finger Lakes Region
Show the lowest price for this hotel (from HolidayInn.com, Booking.com, Expedia.com, and 8 more)
Enter dates 1 night 2 nights
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