Pyramid Tower Hotel at Sunway Resort Hotel & Spa (Petaling Jaya, Malaysia) - Hotel Reviews

Also Known As:: Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya; Pyramid Tower Hotel At Sunway Lagoon; Pyramid Hotel At Sunway Lagoon

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia

Phone Number:

Region: Malaysia > Selangor > Petaling District > Petaling Jaya

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Family Hotels in Petaling Jaya

#5 Luxury Hotels in Petaling Jaya

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Just 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre, the 4-star Pyramid Tower Hotel presents an alternative for discerning yet value-conscious business and leisure travelers. It offers 534 Superior rooms with contemporary style of furnishing, fitted with amenities and services including "Take-Out & Go" food and beverage service, a common lounge with iron and ironing board facilities, and ice and beverage vending machines on each guest floor. ... more less

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255 reviews from our community

See which rooms travellers prefer - 52 traveller tips

tree5

Kuala Lumpur, Malaysia

Senior Contributor

36 reviews

19 hotel reviews

Reviews in 18 cities

14 helpful votes

“great location but pricey”

Reviewed 13 May 2013

checked in for business trip for 5 nights, in deluxe room. 1) room: moderate, no surprise, clean though 2) location: adjacent to sunway pyramid,which is excellent as you can get everything here within 3 mins walking distance from your room 3) lobby: staffs need to buckle up on front desk service. conclusion: will only stay here if couldnt get a... More

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yumiko1911

Singapore, Singapore

1 review

“The room smells...”

I was there on April 2013 and luckily i need to stat one night only. The lobby was pretty ok, but from the lift lobby onwards, pretty much everything looked rundown and badly in need a reno or something. I entered the room with a strong stench of smell which i thought it will go away after the aircon ran... More

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Dear yumiko1911, We are disheartened to have heard of your inconvenience during your stay with us. This is not the standard that we provide to our guests during their stay with us. Please allow us to reach out to you to personally apologise for the incident and hope that you will consider us once again if you were to return... More

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seetiong

Penang

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Nice Hotel and location”

Reviewed 12 May 2013

This is the first time i stay in this resort, the location of the hotel is nice but an ages is time to renovate. Next to this Hotel is Sunway Pyramid mall is you like to shipping this Resort is your right choice.

Dear seetiong, Thank you for staying with us and taking the time to provide your review. Your feedback is important to us to allow us to improve our services to better serve you in the future. We hope that you will continue to show us your support and allow us to welcome you back. More

Sm1l3y

Melbourne

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 7 cities

9 helpful votes

“A perfect 4 stars hotel”

Reviewed 10 May 2013

Very impressed with the customer service. They are very friendly and was given a free upgrade as it was first stay. The receptionist provided us with information and explained to us patiently about the theme parks and the shopping centre which is adjoined to the Sunway Pyramid shopping mall where you can easily spend hours hunting for bargains. The breakfast... More

Dear Sm1l3y, Thank you for such a wonderful review of us. It has been a great honour to have been able to make your stay with us a memorable one. Should you or any of your family or friends choose to visit us, please do keep in touch with us to assist in welcoming them the same way we did... More

clcroux

Tampere

Top Contributor

51 reviews

22 hotel reviews

Reviews in 27 cities

4 helpful votes

“All in One location”

Reviewed 3 May 2013

Once again this was a Business stay, but it was very comforatble, and the location is not bad if you dont need to get into the CBD often as it is a aprox. 25km out of the CBD, and it is a 40 minute drive to the international airport (in normal traffic). The Pyramid Tower Hotel is 'part of' or... More

Dear clcroux, Thank you for your kind words, we appreciate the time you took to provide us with this review. Should you ever decide to return, perhaps for a leisure trip, you could try a spa treatment at Mandara Spa for a well-deserved pampering session. Do keep in touch with us if you require any assistance in arranging for your... More

abu-hayyeh

Reviews in 2 cities

“Good for your needs”

Reviewed 2 May 2013

Hotel location is appropriate for short stay . Which locate beside sun lagoon and has mall over it . Room was good over all and no issues . But hotel is far from kuala . Its location is 45 min from int. airport and 15 to local airport.

Dear abu-hayyeh, Thank you for your kind words, we hope you have had an enjoyable stay with us. Should require any further assistance in arranging for your next stay, we will be happy to accommodate. We hope to see you again soon. More

jet t

Davao City, Philippines

Contributor

19 reviews

8 hotel reviews

Reviews in 10 cities

7 helpful votes

“Kids favorite”

Reviewed 30 April 2013 via mobile

My daughter enjoyed every bit of our stay. She loves swimming thats why. Just beside the sunway lagoon resort and sunway pyramid mall. All in one hotel. Although its kinda far from the capital kl. but still was worth the stay!

Dear jet t, It is great to hear that you and your daughter had enjoyed your stay with us. We are glad to have been able to make your stay memorable and hope you will return to stay with us again. Please do contact us if you require any assistance in arranging for your next stay with us. More

MKR7784

2 reviews

1 helpful vote

“Loud”

Reviewed 25 April 2013

If your room happens to face the front street in front of the hotel, then you will be serenaded to sleep until well past midnight with blaring music from (what I'm guessing) is a night club across the street. And my non-smoking room smells like anything but. Not what I expected for a business travel experience.

Dear MKR7784, Please accept our sincerest apologies for the inconvenience that you had faced during your stay with us as we always strive to make our guest feel as comfortable as possible. Your comments has been forwarded to our respective teams to help assist in improving our rooms so that our future guests will not experience the same inconvenience as... More

arch13

13 reviews

12 hotel reviews

Reviews in 8 cities

6 helpful votes

“not very best resort hotel for sure”

For all resort hotels, i think the most important thing it's how the staff service to the hotel quest. The staff in the lobby were rude .No greeting as I approached the counter. I need to wait her 10 mintues because she busy talking to her friend. Room was ok, its big and you can find everything you need in... More

Dear arch13, Firstly, please accept our apologies on the inconvenience that you had faced during your check-in to our hotel. This is not the standard practice that we provide to our guests and we will be sure to inform the necessary teams to look into improving the services we provide. The hotel is also looking into introducing several new channels... More

Meelin S

5 reviews

5 hotel reviews

Reviews in 5 cities

“Good and friendly”

Reviewed 19 April 2013

My husband and I always choose to stay in this hotel every time we come to KL. The room is clean, the service is excellent, and the price is reasonable. It is located next to sunway pyramid shopping centre, so there are also lots of food and amenities available within very short walking distance.

Dear Meelin S, Thank you for your continuous support in us, we truly appreciate the confidence you have placed in us to provide you with a comfortable stay at each visit. Please do let us know of your next visit to allow us to arrange for another comfortable stay with us in the future. More

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Pyramid Tower Hotel at Sunway Resort Hotel & Spa Reviews, Petaling Jaya

Pyramid Tower Hotel at Sunway Resort Hotel & Spa

255 reviews from our community

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