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Eastin Hotel

4.0 of 5
13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Hotel amenities
Eastin Hotel
Ranked #4 of 21 hotels in Petaling Jaya
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193 reviews from our community

    Trip type
Traveller rating
    36
    100
    47
    4
    6
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

Everything was great. The twin sharing room was clean. Beds are comfortable with clean linen. Self adjust air conditioning control. However small issue with hair dryer, it was malfunction. Overall was a pleasant stay. Will definitely come back.

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Lake Forest, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Nice hotel with large and pleasant rooms. Good breakfast selection. Helpful and pleasant staff despite some challenges with an in-room power failure (it was attended to and corrected quickly). The pool area is lovely though unattended. Only drawback is location -- relatively few walkable dining options with many closed on weekends.

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Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

the hotel is located in petaling a distant from KL central so to go to KL CENTRAL is about 15 minutes drive,a finding a taxy in front of hotel during busy hour could be a challenge as there will no other transport option beside taxi. overall good hotel is your destination near petaling however if you would like to enjoy... More

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Jane S, General Manager at Eastin Hotel, responded to this review
30 April 2013

Dear mykarimun Thank you for taking the time to review our hotel . I have taken note of your comment with regards transporation & would like to highlight that the hotel has a complimentary pre-scheduled shuttle service that goes to nearby shopping malls as well as the KL Sentral & Bangsar LRT stations . Convenience stores are located in the... More

Petaling Jaya
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

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Review collected in partnership with Easytobook.com

Jane S, General Manager at Eastin Hotel, responded to this review
30 April 2013

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1 review
5 of 5 stars Reviewed 21 April 2013 via mobile

I have travaled a lot and out of all my hotels this is my best one the breakfast hade everything u could think of the design of the place was very nice and peacefull another good thing was the staff was very nice with my son they used to give him popcorn all the time I am very happy that... More

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Jane S, General Manager at Eastin Hotel, responded to this review
24 April 2013

Dear King786 Thank you for your very kind review of the Eastin Hotel Petaling Jaya & for giving us your vote of confidence . I am delighted to hear you enjoyed our extensive breakfast spread . I am equally delighted that your son had a regular supply of our freshly made popcorn . Looking forward to welcoming you and your... More

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 April 2013

This was my 2nd stay, last time I landed there because of my bad experieince at the hotel I booked and this time I booked at my will. Will be precise in evaluating. Faced 2 issues: 1st morning the hot water wast availabe to have shower, reported it and things were rectified by next day. The Room safe was not... More

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Jane S, General Manager at Eastin Hotel, responded to this review
24 April 2013

Dear BDPharma Thank you for taking the time to review the hotel & bring to my attention the issues you faced . On a positive note , I am happy you found our room "fantastic " & the hotel "spacious" with nice WIFI. All guestrooms come inclusive of complimentary WIFI. I am sorry about the hot water issue and evnethough... More

Melaka, Malaysia
1 review
1 of 5 stars Reviewed 19 April 2013

On 17th Apr, at your reception I was asked whether to deposit a sum amount in order for me consume the room's mini bar (Is this still a business hotel?). I said no as I assumed I would not consume, but if to consume then only paid upon checking out. The moment I entered the room, the room service knocked... More

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Jane S, General Manager at Eastin Hotel, responded to this review
22 April 2013

Dear Sean_LeeKS Thank you for your review of your recent stay at our hotel . As a procedure all guests who check in are asked to place a MYR 150 deposit to cover any incidental charges (which may include mini bar charges , room service/restaurant bills , telepehone calls ) . In the event no deposit is placed, then the... More

Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 April 2013

I stayed at the Eastin Petaling Jaya on the 4th weekend of March 2013, while on a business trip to Kuala Lumpur. It was the same weekend which has two major events in KL: the F1 race at Sepang and the Malaysia Open golf tournament. The room situation was tight so my colleagues and I were lucky to get accommodation... More

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Jane S, General Manager at Eastin Hotel, responded to this review
19 April 2013

Dear Jelapang Thank you for your kind review of our hotel . I am delighted you found the hotel to be to your satisfaction. I would like to let you know that plans are in the offing to renovate & relocate our gym to an alternative, larger location on the 3rd floor (close to the tennis courts & overlooking the... More

Indore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 April 2013

A comfortable stay, neat rooms. But this might also be because it’s one of the newer hotels in PJ. Otherwise, extremely inept staff. While the language difference is pervasive in Malaysia, I don’t attribute their extremely offhandish attitude to people’s request, to that. They would nod when you tell them ‘strictly vegetarian’ and still offer up ‘ham and bacon’. A... More

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Jane S, General Manager at Eastin Hotel, responded to this review
19 April 2013

Dear SuruchiB Thank you for taking the time to provide feedback on your recent stay with us . Please accept my sincere apologies for the attitude of the staff on duty . The lack in understanding your reqirements has been highlighted to both the heads of Food & Beverage & Kitchen for immediate action and improvement. It is crucial that... More

Kuala Lumpur, Malaysia
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

The Eastin hotel is an amazing hotel..great hotel, great service, great food, though I would not call the Cappuccino a cappuccino due to its excessive foam but generally the food was good. Location is a bit off but easily accessible.

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See 2 more reviews by Faeez1204 for Petaling Jaya
Jane S, General Manager at Eastin Hotel, responded to this review
10 April 2013

Dear Faeez1204 Thank you for taking the time to review our hotel . I am delighted you think we are an "amazing Hotel". I have taken note of your comments on the cappucinno & will pass it on to our Food & Beverage team . We hope it won't be too long before your travels bring you back to the... More

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Additional Information about Eastin Hotel

Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Address: 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Petaling Jaya
#3 Business Hotels in Petaling Jaya
#4 Luxury Hotels in Petaling Jaya
#6 Family Hotels in Petaling Jaya
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Eastin hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 
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Eastin Hotel
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