Reception staff were not very warm or helpful. The room was average; looked out onto a service area at the rear of the hotel with a noisy ventilation fan. The best thing about the hotel is its central city location, which makes it an easy stroll to good seafood restaurants.

Pro's 1) Room - Stayed on the 10th floor - Clean, neat and the equipment was functioning well 2) Location - Close to Airport / Market / Bus Stands and the Sea front 3) Service - Prompt and efficient, the A.C wasn't doing enough but the service engineer fixed it quickly, we didnt have adapters to charge but they provided... More

We booked a night in this hotel returning from mount Kinabalu climb. We were pretty tired and looking forward to a nice shower. After checking in, we went to our room, which was spacious and quite clean for Malaysian standards. It all went downhill when we realised there was no hot water. We called reception to notify them/enquire about it,... More

The structure looks as if it came from the 70s and the lobby and the main function room which also functions as the restaurant are from the same mold. Rooms are decent sized, mattresses could use an upgrade and the TV channels suck with only Aljazeera to keep you updated on the news. No in-room safe but there is a... More

We had quite a bad experience staying here. Our plans changed so we booked here last minute and in fairness it was reasonably cheap. Looked good online with promises of shuttle services to shopping centres and free WiFi. When we checked-in the clerk at the desk barely acknowledged us, seriously he didn't speak a single word. He handed us a... More

We stayed for two nights. We were meeting our tour group here for a three week trip of Sabah and Sarawak. It did feel like a typical tour group hotel if that rings any bells for anyone. The rooms were spacious, clean, had a good hot shower and good wifi which didn't require a password. The breakfast was good and... More

This is a 3 star hotel, located at the fringe of the town centre. Location wise - major shopping centres are not at the doorstep but are within walking distance. The sunday main bazaar-Gaya street market is about 10 mins walk away and restaurants and fast food outlets are located at the doorstep. The hotel does have a shuttle service... More

The hotel is good in term of location, spacious room and services. During my 2nd night at the hotel, I slept alone,I was experienced something that unforgettable in my life!!!.. GHOST!!! For your information, the hotel is among the oldest hotel in Kota Kinabalu, more than 30 years... a lot of stories behind that... This is real and true!! Absolutely,... More

The room was spacious, neat & clean. The king sized bed was comfortable, and we appreciated having chairs to sit on. We only ate one meal in the hotel, which was a buffet dinner. Good food, but pricey. The hotel is located on an incredibly busy main road, so the rooms are noisy. We stayed on the 5th floor the... More