We stayed on Friday 3rd Feb, as part of a large group, the night before our trip up Mount Kinabalu. Having stayed in this hotel before, I was expecting basic but clean accommodation - not a suprise night-time visitor. We were staying in room 910 when I woke at about 3am to a rustling sound which I tried to ignore... More

The best thing about this hotel is that is centrally located, a few minutes from the seafront, and walking distance to several shopping malls, banks, etc. Free buffet breakfast is included in the price, and I thought was excellent, with a mix of Asian and Western foods. I paid for an executive deluxe room (a sort of mini-apartment). The room... More

Location-easy to acces to any place Design-old school Staff-helpful+friendly Room-quite small Food-just okay More

after staying in a hostel on the way to KK on a rock hard bed, i decided to stay in a hotel. The hotel is close to everything city wise, including Suriah Sabah and Centrepoint. The room size for one person is good, might be a bit cramped for more then one in the room i was in. The staff... More

As you might expect for such a high-traffic prime location, the hotel staff here is harassed and miserable. The mere sight of them is depressing. But I myself will put up with this crap for the budget and location. Through the agreeably-scaled mall in front and you are already at the waterfront. A block behind the hotel are the few... More

Room was clean, but very small and had no windows. We found it not cheap for a hotel in Borneo, but staff is friendly and ok to stay a few days. More

IMHO it did not live up to the standards of Best Western chain hotel, but on the positive note the hotel is centrally located - close to the mall, cheap-ish eateries and Jesselton Jetty. Room that we got is very small, no windows, furnishing's dated... bed is so-so. Since we were placed on the lower floors, it got a bit... More

CHECK-CHECK OUT: This process was fine and no issues. ACCOMMODATION: This proeprty is a glorified hostel, not a hotel. The rooms are very small. Beds are tiny with hard mattresses. Bathrooms are virtually in the room with glass doors so no privacy if you are not traveling with an intimate partner. ROOMS AND COMFORT: Room are very basic, no character.... More

Stayed 3 nights in this excellent location BEst WEsterN Hotel--opposite Wisma Merdeka, Suria Sabah, near Jesselton Jetty & night market. Excellent services rendered by Receptionists Ms Amy & Mr U. Free Upgrade to Deluxe King Room (10th floor Non-Smoking & very quiet). Very clean room & bathroom with hardworking Chambermaids. Breakfast is OK & included in this 4D3N promotion package... More