It has quite great location, very near to telok batik, easy access to town and near to really nice ikan bakar restaurant. However, the accommodation is over price since we pay like 4 star rate, but what we get is some what budget hotel. Very old furniture, we bought family room but we get 1 queen size bed n 1... More

Stayed for a day and cx out the next. For the price paid expected a good clean room. The floor vrry clean thankd to the housekeeper. Bathroom need uplift. Towel issued just like cheap bed and breakfast type. The door had nothing to jold from openinh except u had to lock it. Elevator fast but very smelly and wet. Breakfast... More

We checked in late at 10.30pm. The bedsheet was dirty and not properly fit to the bed. The bathroom appeared old and not maintained well. They didnt provide any towel or soap so we need to ask from the room service staff. When we requested to change the bedsheet, as it was so dirty, they charged us for that and... More

We checked-out from Swiss Garden Damai Laut Resort after being there for 2 nights. We wanted to extend our stay for another night there, but it was fully booked. After searching through the internet, we walked-in to this apt & managed to get a room. My 2 kids were so happy since there is a waterpark. We took an elevator,... More

Stayed in this hotel on 21.9.2012 for 1 night. Booked for presidential suite/penthouse worth rm700++/night.. There was no satellite/cable tv service (only antenna type), few lighting bulbs werent functoning, the masterbedroom's air conditioner unit was malfunctioning (set the unit's temp even until 16 degree but still sweating), the sliding doors (glass) looked dull/dirty, the bowls and plates and glasses n... More

The room is dusty and the floor feels sticky as if it has not been cleaned for ages. The bedsheet looks dirty. Worse, there are cockroaches running around in the room! The breakfast is a big joke - they only provide some fried noodles, fried rice and fried eggs AND the fried noodles are actually SMELLY and tasted FUNNY. Upon... More

We stayed there for 2 nights the week End (June 2012).The place is ok, the pool is great for the kids but crowded.Hotel cleanness is quite average and bad need to improve a lot ( bathroom tap broken , mattress not clean when we check in lot of hair and dirty in mattress . From the website, the hotel look... More

stayed for one night stop during weekdays so there was not many other guest. Got swimming pool(medium sized), but i would expect it to be crowded if the occupancy was higher. The family room with one queen and single bed was big, with kitchen sink cabinets and so. Even got a fridge. within walking distance to the seafood restaurant by... More

We stayed there for 4 nights the week (Dec. 2011), on our Institute Retreat. Many of our staff came with families. The place is ok, the pool is great for the kids. Yes, there are shortcomings in the management and the cleanliness and the food, but when you are friendly to the people at the hotel, they are also friendly... More