Swiss-Garden Resort & Spa Kuantan (Kuantan, Malaysia) - Hotel Reviews

Also Known As:: Swiss-Garden Hotel Kuantan; Swiss-Garden Hotel; Swiss-Garden Resort And Spa; Swiss Garden Hotel Kuantan; Swiss Garden Hotel; Swiss Garden Resort

Address: 2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia

Region: Malaysia > Pahang > Kuantan District > Kuantan

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool

Hotel Style:

#2 Luxury Hotels in Kuantan

#2 On the Beach Hotels in Kuantan

Price Range: €

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Resort & Spa, Kuantan (SGRSK), offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more less

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315 reviews from our community

See which rooms travellers prefer - 64 traveller tips

leeian222

Singapore, Singapore

1 review

“Great location with great services”

Reviewed 22 May 2013 NEW

The resort is really beautiful but what really impressed us was the beach which was really relaxing. The services of the Hotel are really genuine whereby you can see the staff are really concerned of their guests. The breakfast and dinner buffets at the main restaurant were very tasty and during the duration of our stay we had all our... More

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Thank you for selecting Swiss Garden Resort and Spa as your choice Hotel during your recent stay in Kuantan. We are are glad that you have especially enjoyed the services rendered by our associates who will be further motivated by your positive feed back. The breakfast and Dinner menus are continously upgraded to suit the taste of our esteemed guests.... More

wazaruha

Kuala Lumpur, Malaysia

Senior Contributor

33 reviews

27 hotel reviews

Reviews in 17 cities

22 helpful votes

“Peaceful hotel by the beach ...”

Reviewed 10 May 2013

Stayed for 2D1N at the spacious family room with 1 single king size bed and 2 twin single bed . The room was very clean but the furniture quiet aging , really hope hotel mgt do something on it . Got warm welcome from the hotel staff . The lobby was beautifully decorated and very presentable , according to the... More

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Was this review helpful? Yes 1

Thank you for your positive feedback on Swiss Garden Resort and Spa Kuantan. We are currently in the midst of preparing for our room renovations which will commence on the 1st July 2012. We will be renovating a total of 142 rooms. We have just completed our enhancement of our beach and will soon commence work on our landscape. All... More

ngsiewcheng

Top Contributor

74 reviews

56 hotel reviews

Reviews in 55 cities

19 helpful votes

“Wonderful Resort”

Stayed here for 2 nights, everything is good, the hotel is up to the standard, room is spacious, hotel breakfast is great, beach is clean , good resort for a short break, just a distance to Kuantan Town but is ok if you want to away from the bustling city life

See 2 more reviews by ngsiewcheng for Kuantan

Thank you for your positive feedback on our Resort and we are truly appreciative of your comments especially on our staff and also on the buffet breakfast which we are constantly enhancing. This is in line with our brand standards and these feedbacks will be passed on to our staff to further motivate them on enhancing guest satisfaction. More

Rina_Azman

Klang, Selangor, Malaysia

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

6 helpful votes

“Great !”

Reviewed 7 May 2013

What a wonderful place to relax...beach was excellent- clean and spacious for beach side activity. It is a place where you just can lounge doing absolutely nothing other than enjoying the breeze while catching a nap kind of place.Food joint is just a walking distance if you feel like eating local food. Room is clean with good facilities. Breakfast spread... More

Thank you for your positive feedback on our Resort. We have just completed the enhancement of our beach with the inclusion of a rubble wall. The beach is daily cleaned as part of our environment enhancement projects and one of our key selling points on our resort is the beach. Your feedback on the product and services are appreciated and... More

johnc1551

Worthing, United Kingdom

“Great facilities matched by wonderful staff”

My wife and I visited Swiss Garden Kuantan for the first time last week. We were looking for a quiet idyll and found just that. Relaxation in splendid surroundings, matched by really caring staff made for a hugely enjoyable week. We were struck from the very first by how much the staff concerned themselves with every aspect of our comfort,... More

Thank you for selecting Swiss Garden Resort and Spa as your choice Hotel during your stay in Kuantan recently. We are appreciative of your very positive feed back during your stay especially on the services rendered by our staff that were excellent and this will spur us to achieve greater standards. We do hope that you will select Swiss Garden... More

Mrquadir

3 reviews

1 helpful vote

“Good Beach Hotel for Families”

Reviewed 6 May 2013

This was our third stay at Swiss Garden north of Kuantan. They have a lovely, clean beach with good beachside activities for children. The rooms are very well laid out and their breakfast buffet is better than most facilities nearby. It cannot compare to the five star hotels in KL, but for the region it is very good and very... More

See 2 more reviews by Mrquadir for Kuantan

Thank you for selecting Swissgarden hotel and spa kuantan as your choice hotel during your recent stay in kuantan. We are certainly appreciative of your positive feedback especially on our staff, Syed Najib and Chef Khairul whom we are very proud to have as our team members. We are constantly upgrading and improving our breakfast menu and we will soon... More

ikram_md

Kuala Lumpur, Wilayah Persekutuan, Malaysia

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 5 cities

10 helpful votes

“Nice hotel but Disappointed with the Services”

Reviewed 27 April 2013

My wife and I had to come down to Kuantan for important matter and had decided to stay for the night at this resort. My wife had been to this resort years ago with good review so we look forward for really good time there. We had called the reservation desk earlier of the day, in the morning actually, to... More

Was this review helpful? Yes 2

See 2 more reviews by ikram_md for Kuantan

Dear Sir, We are indeed truly upset at the experience that you had endured during your check in at the Swiss Garden especially as you had booked the deluxe sea view room king. We have also noted your feed back on the internet and also on certain plug points that were not functioning. We have taken corrective measures to improve... More

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CasuarinaGrub

Townsville, Australia

Contributor

13 reviews

7 hotel reviews

Reviews in 6 cities

8 helpful votes

“We love this place so much that we have just extended our stay here by two more nights”

We came and had a look at the Swiss Garden Resort before moving from the hotel we were staying at in Cherating. It was no problem for the staff to show us a couple of room choices and let us have a look around the grounds. I booked on line the morning of our planned move and check in was... More

Was this review helpful? Yes 3

See 2 more reviews by CasuarinaGrub for Kuantan

Thank you for selecting Swiss Garden Resort and Spa Kuantan as your choice hotel during your current stay in Kuantan. We will gladly share your compliments on the services with our associates who would be delighted to have delivered to your expectations and will continue to do so during your stay here. we are delighted that you have enjoyed our... More

Ziela A

Malaysia

3 hotel reviews

Reviews in 4 cities

“Not so bad hotel”

Reviewed 25 April 2013

It was rainy day. So, no swimming activity. They assigned us to the room next to the pub. It was so noisy at night. My kids can't sleep til 12 midnight. Their front desk team should observe if the guests are on family trip or not.

KongWL

6 reviews

“Average, but still my favorite”

Reviewed 24 April 2013

Been to this resort many times. Impressive lobby setting, friendly and helpful staff at frontdesk. But the room was just so ordinary, old bedding, very sandy floor, very limited tv channels, and mouldy minibar. The dining experience was just the fill-up-your-stomach-and-go type. The (only) plus point is the hotel location, it has its private beach and it is quite near... More

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Swiss-Garden Resort & Spa Kuantan Hotel Reviews, Kuantan

Swiss-Garden Resort & Spa Kuantan

315 reviews from our community

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