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All 38 Kuantan hotels

Bukit Gambang Resort City

3.5 of 5
Jalan Bukit Gambang Utama | Bukit Gambang Resort City, Kuantan 26300 , Malaysia
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Bukit Gambang Resort City
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36%
Ranked #15 of 38 hotels in Kuantan
Most recent review
4 of 5 stars Reviewed 10 June 2013
hanee Kuala Lumpur, Malaysia
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72 reviews from our community

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Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 June 2013

Since the location is little bit too far from Kuala Lumpur where is about 2 and half hour drive, it is better to stay for 2 nights. Besides the theme park not far from the hotel, there are pool in the hotel itself. The hotel also provide shuttle tram to the theme park but it need a patience to wait... More

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Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 June 2013

Very spacious resort grounds & large swimming pools. Suitable for children. The family room is of average size with balcony but the beds are comfortable & big. There's no cooking facilities, only a small kitchenette with a small fridge, kettle, tea/coffee/sugar sachets & drinking water in bottles provided. Good view of the pool & hills. Overall a comfortable & fun... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
4 of 5 stars Reviewed 3 June 2013

We were part of the expedition, we stay at Arabian resort room was excellent, management , chef all were cooperative and respectful, conference room was well set according to our needs. Separate menu which include western and Chinese buffet was provide for us as we per request. Our troop sale officer was Zuera she was so nice, cooperative and had... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2013

A stopover for the family to experience the water park after a long drive. Dtayed in Carribean which is the older apartment block and 3 star facilities. The newer Arabian is 4 star. Service wise from the staff were friendly, professional and courteous. Check in staff assisted to get a better family suite overlooking the pool. Regular tram service to... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 May 2013

We bought a set of vouchers for 2 bedded room @ Arabian in one of the exhibition held in Singapore. We were told that the vouchers would be valid till February'13. Somehow, we had totally forgotten about the vouchers and only came to light in late March. Made a call to check if we can still use the vouchers on... More

Was this review helpful? Yes 2
See 3 more reviews by whiteSpa for Kuantan
Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 May 2013

Have you tasted Milo without sugar and milk? It's bland. So does this place. As we entered the ground, we were welcomed with Disney-like archway. In our mind, it would promise a ful-filled adventure but soon as we opened our suite it was disappointing. For a start, the floor was dusty. Within metres walking, my soles were black. Architectural wise,... More

Was this review helpful? Yes 2

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3 of 5 stars Reviewed 28 April 2013

The studio room is very spacious, bathroom is spacious but too simple for it facilities. Hotel facilities are not in good condition, especially the video game centre, many not in even functioning condition. The swimming is big n nice from the top, a bit of u wanted plastic and paper when u swim down. Good location to the water play... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Contributor
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31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

Currently staying here right now! I am staying at Carribean Bay Resort, look a little dated compared to the new Arabian Bay Resort, but no complain as the place is generally good for Malaysia's resort standard. Service and environment is up to my expectation as it's satisfying, best of all is the WIFI availability, one of the best I've seen... More

Was this review helpful? Yes 2
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
29 April 2013

Hi there Harry! Warmest greetings from Bukit Gambang Resort City! Thank you very much for choosing BGRC as your holiday destination. We are pleased to have you as a guest in the resort. Many thanks also for the compliments. It is very important for the management to know about the comments and experiences from our guests in order for the... More

Kuala Lumpur
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 7 April 2013

Stayed in this hotel 2 days and 1 night. Was like in prison. Restaurant no staff, only students of some sort. Food 1 star. Reception full and only 2 counter open. I asked the staff they say not enough staff. The general manager rozlan is a very rude person. simply arrogant. He has answer for everything. Is customers fault. Not... More

Was this review helpful? Yes 5
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
9 April 2013

Dear Sir / Madam, Warmest greetings from Bukit Gambang Resort City! First of all we would like to thank you for choosing BGRC as your family holiday destination. Secondly we would like to offer our utmost apologies for the inconvenience caused during your stay in BGRC. We would like to assure you that the management is taking your comments seriously... More

Kuwait City, Kuwait
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 20 March 2013

I went and checked in to Bukit Gambang Resort- Arabian suite from 16th March 2013 till 17th March 2013. It was only a one night stay but it truly is a stay worth every penny . I had upgraded my stau from superior room to the Family Suite. First of all, I am very satisfied with the services right from... More

Was this review helpful? Yes 6
See 2 more reviews by mdazlanq8 for Kuantan
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
25 March 2013

Dear Mr. Azlan, Warmest greetings from Bukit Gambang Resort City! We are glad to hear that you and your family had a wonderful holiday in Bukit Gambang Resort City. Thank you very much for the compliments! It's been a pleasure for the resort to have you as guest. Your compliments will definitely be a big encouragement to the whole resort... More

 
 
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Additional Information about Bukit Gambang Resort City

Also Known As:
Bukit Gambang Resort City Hotel Kuantan
Bukit Gambang Resort City Hotel
Address: Jalan Bukit Gambang Utama | Bukit Gambang Resort City, Kuantan 26300 , Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Restaurant Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Kuantan
Price Range:
Hotel Class:3.5 star (3.5*)
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