It is a very large resort complex and likely was fantastic in its hey day but it looks like very little has been spent on upkeep. The rooms were certainly not of standard resembling a resort. The carpets were tatty and smelt of musk and damp. I have seen cleaner and more modern public park toilets. The shower leaked all... More

If you book the garden wing (near the swimming pool), you will enjoy very spacious room that can fit > 4 members family size. Disadvantage is that it will be slightly further from the main lobby. Also, the free wi-fi at this garden wing is poor vs the wifi at the main lobby rooms. Only a short drive and you... More

We can certainly recommend, particularly for the price we paid.Check in was a little slow because the young staff at reception were somewhat inexperienced. All staff were very friendly. We were supposed to have a deluxe pool view room, but they were all full. Our view towards the hills was fine though. The room was of acceptable size and everything... More

Me & husband arrived around 3pm today, 2 Nov 2012. It's a long que at the counter which I believe it was a company trip. We got into the que but really annoyed by the late comers (from the same group earlier) who kept on jump que & the staff at the counter just don't seems to care about us... More

Generally, the area was nice, with greenery, ample carpark, good set up. However, the room was ok but is in need of upgrading. Seems a little run down & has a musky smell maybe because of the old carpet too. Seminar rooms could be more inviting rather than gloomy. Nevertheless, the food was good with varieties.

Don't be fooled by the beautiful location it is located in. During our visit with our friends, we had to change rooms 3 times. The rooms by the pool are broken down, lizards and bad air-conditioning. We were moved to the main block thanks to Bashir. The pool had outsiders coming in and swimming in their underwear. Many people were... More

Stayed in room 709 with 1 super-single and 2 single beds. Room was spacious and clean, but rather old. Good enough for those who aren't super fussy. There's an attached balcony, which is something rare. Pool looks big, but I didn't have time to try it out. Buffet breakfast was standard, but the scrambled eggs were really yummy! The good... More

Grounds and pool are well maintained. The rooms are clean but showing a lot of wear an tear. Good value for money though. Hotel is located in a very residential area but still close to town. Sleep quality was poor because of old mattress and smell of cigarette smoke in the room. Would not stay here more than a couple... More

klana resort was our 2nd choice since the rooms in royale bintang was fully occupied and 2nd best (in our opinion) in terms of location, its quite remote compared to royale bintang. check in, the receptionist was rude, named jess if i'm not mistaken. the room was old but okay. the toilet was clean but looks very old, probably the... More