I stayed at this hotel three years ago and while it was good, the room design and furnishings were a little dated. There has been tremendous improvement since then. When I called last week to enquire about wifi in the room, the young lady who took my call said it was free for two devices. (By the way, wifi signal... More

Not good value for money at all. Would be better off staying at Thistle or Mutiara Hotel. The front office personnel, Syafiqah was really rude and unprofessional. She was rigid, unreasonable and not friendly at all. People who are not service oriented should not work in a hotel profession. Extremely poor customer service, indeed! The hotel did not meet our... More

Beautiful place, good service, staff very helpful. I will come again to this place for my anniversary this october... I will suggest to all my friends to try having lunch or dinner at bluewave hotel...

Stayed in the hotel for a night. Checking into the hotel quite late at night. The frontline staff do my checking in quite fast without much hassle. The room was spacious but fittings is a bit outdated. The television provided is small and still the old tube type. The hotel need some upgrades to maintain the hotel standard. The location... More

We loved our "executive suite" here - it was huge and very good value. however, the location looks central on a map, but it really isnt, as no direct way here and its not pedestrian friendly, so you need to take cabs. We would wait up to 30 minutes for a taxi and this got very annoying as a central... More

The only good thing is that the big is spacious. The Hotel management really need to upgrade their services: - receptionist is too slow when servicing, even though we are line up, he takes more than 10 minute to settle and when it's our turn he just jump to another rich Indonesian couple who is not line up. -same goes... More

Stayed over one night and my whole family loved it. Spacious room. Friendly staff. The night view of JB is great. Very close to Danga Bay. Recomend it for family. Appreciate so much for Miss Syafiqah who help us a lot during our stay and Miss Baby that recommend the connecting room that suit our need. Will come here again.

Stayed for a night, my husband booked hotel earlier.. he complained about the stinky smell in the toilet, the cleaner did not cleaned it enough..smell was like in public toilet ad if pee is all over . Complimentary breakfast was served cold despite of having it at 7:15am . Room was spacious. Location was good. Overall experience not good. Would... More

The room is quite big, though the fittings were a little worn. The bathroom is clean, but I guess that's the illusion black tiles can give. I had to ask for a change of towels as there were stains on the first set. The hotel has a massage parlor on the 5th floor, but it looked like it catered more... More