I stayed at this Hotel for 5 nights in November 2011 to attend a wedding.. Our party booked 4 rooms at this hotel on bed and breakfast basis.The hotel is nothing like a 5 star hotel, more like a 2 star. The service at the hotel is a joke. We waited up to 40 minutes a number of times to... More

It seems that nothing has changed since the last review posted here. We stayed here for 5 nights (Nov 2011) whilst attending a wedding. The hotel itself is not too bad, although nothing like the 5 stars it claims. The location is so far out of the way that even taxi drivers needed directions to find it, and it is... More

My friends, ignore these many other rumblings from people who have servants to serve there servants. Sun Hills is indeed the 'female dogs bollocks' as we say in Jouneh. We have pool, what more is needed, who cares my friends that there is broken glass in the pool, this makes good sport in Jouneh, "follow the bloody footprint" hahahaha, we... More

I too was part of the wedding party that stayed in this hotel. It really isn't my style to complain, but certain aspects of the stay were so awful I feel compelled to write this if it would help spare one traveller the experiences our party had. The hotel staff are courteous and friendly, but really lack basic hospitality skills.... More

Health Club not open, Nightclub not open, fountain broken, service a disgrace. Do NOT stay in this hotel. It is miles from anywhere, not just over the road from the casino. My friend actually DOWNGRADED from their "Junior suite" to a standard room as they were dingy and uncosy, next to a super highway and smelled funny. There was a... More

Wow, what can you say about this place. Someone started to build a very nice hotel, ran out of money and left it half finished, and opened it anyway. The staff are the worst I have EVER experienced in any hotel in the world. The service is non-existent and when you do get someones attention nothing actually gets delivered. The... More

We came to Lebanon for our friends' wedding and all of us stayed in this hotel,which was close to the place of wedding and advertised as a 5 star hotel.Well,only 5 star look of it and its prizes were really 5star.The rest of it was just one big tragedy of hotel services. Starting with staff behavior,their english language abilities,room equipment,quality... More

I've had an "honour" to stay in Sun Hills 5 star hotel during my visit to Lebanon for my best friends' wedding. Our group occupied around 30 rooms, for 4 nights. it was supposed to be unforgettable experience, as the friends and family from all over the world were coming around. Unfortunately from the very begining of our stay we... More

Totally unfriendly staff. The lifts were creaking. The facitlties were just OK. The quality of materials used to build are very bad. The nightclub is yet to open after a year since opening of the hotel. More