On the positive side: food, almost all the staff, great surroundings, bath room small but convenient if guest prefers western style, very good gift shop. Negative side: a relatively senior staff man gave me a hard time at registration. I initially had booked for 3 nights, for 2 persons. Plans had to be changed later, and I e-mailed them to... More

Having seen the hotel / ryokan internet site with photos of gorgeous, spacious rooms I thought this was going to be a real treat, but it wasn't all as expected. Booking was easy and confirmation via email was quick. On arrival we were met immediately and taken to sit down to enjoy an unusual, but refreshing cup of tea not... More

Bus service provided between Yumonto onsen bus-stop and the hotel (5mins walk). The staff were very attentive and helpful, initiating photo shots for us with nice views (bus station, outside hotel etc). Loved the outdoor hotspring, its a whole new experience as compared to hotspring during the other seasons. The Japanese-Western styled rooms allow guests to have a choice of... More