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Sheraton Grande Tokyo Bay Hotel

4.0 of 5
1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan (Maihama Station)
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Best Rate Garantee ¥6500~
Sheraton Grande Tokyo Bay Hotel
Ranked #9 of 21 hotels in Urayasu
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794 reviews from our community

Traveller rating
    260
    411
    91
    19
    13
See reviews for
Families
514
 
Couples
107
 
Solo
15
 
Business
22
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Surrey, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 May 2013

Stayed here two nights in end of March 2013 for Disney. Room: Average, nothing stands out but has everything you need. I personally did not like the view of the park as all you can see is the sea of parking lot and tiny volcano head in the park which is nothing. Pool: There is a shoe cubical outside to... More

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シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review
13 May 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort. We would like to express our appreciation for your valuable review on various aspects of our services. We hope you enjoyed your stay with us and your knee is in good condition now. We regret to find out that you... More

massachusetts
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 30 April 2013

Stayed here 2 nights in April 2013. Our room was nothing like the photos on the hotel website and sorely in need of renovation. Next time we'll try the Hilton! On the plus side the location is great for Disney. The food at the Grand Cafe is good for breakfast but overpriced. I ordered off the dinner menu as I'm... More

Was this review helpful? Yes 1
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シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review
2 May 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort, and for writing your valuable reviews on the guestroom and the Grand Cafe. We regret to learn that we were unable to exceed your expectations. Please accept our sincere apologies for your uncomfortable experience during you stay. Especially, we are... More

Okpo, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2013 via mobile

Perfect location for access to the Disney theme parks. Extremely professional staff who were very accommodating to my family throughout our entire stay. Great food at the restaurants located within the hotel as well.

Was this review helpful? Yes 1
シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review
2 May 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort. We are glad to hear that you enjoyed your stay with us. We truly appreciate your warm compliments. We continue to enhance our services to make our guests’ stays more enjoyable and comfortable. Again, thank you very much for your... More

Melbourne Australia
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 26 April 2013

Our room held 3 adults easily. While not a lot of free space (we had a extra bed in room) we were only there for 1 night while visiting the 2 Disneys . We tried to drop our bags at the welcome centre bag drop but it really isn't a simple bag drop area ... It looked like you actually... More

Was this review helpful? Yes 1
シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review
30 April 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort. We appreciate your thorough review on our services and facilities which leads to our guests’ stays becoming more enjoyable and comfortable. It is regrettable to find out that you were not able to drop your bags and check-in at the... More

Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 21 April 2013

Good hotel. You can simply pre check in at the Disney Service Counter and off you go to enjoy Tokyo Disney resort. Once you are back from your whole day visit to the park, the luggages were already in your rooms. Hassle free!!! The hotel is also very near to the park. Just next to Tokyo Resort Line's Bayside station... More

Was this review helpful? Yes 1
シェラトン・グランデ・トーキョーベイ, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review
1 May 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort. We truly appreciate your thorough review on our services. It is our great pleasure to hear that you enjoyed your stay with us. We continue to enhance our services to make our guests’ stay more enjoyable and comfortable. Again, thank... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2013 via mobile

We stayed for 2 days during our last visit to Disney Resort Tokyo. Our first consideration were its location and promotion rate at that time through hotels.com. After comparing several hotels around Disney Tokyo, we finally decided to book Sheraton. The family room was quite big to accomodate 4 people and it's facing the Disneyland. So basically you can see... More

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シェラトン・グランデ・トーキョーベイ, General Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review
18 April 2013

Thank you very much for choosing us and for your thorough review on our services and facilities. We are delighted to know that you enjoyed Tokyo Disney Resort and our location was convenient for your activities. We would like to thank you for giving us the opportunity to review the issues which lead customers’ stay more comfortable and enjoyable. We... More

Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 April 2013

Conclusion: really "average" stay, but considering it's next to disneyland and they have good service, i give it "very good". This stay: 4 nights. Was upgraded to the one bedroom suite on the 12th floor, but it was smoking room, so i asked to switch. Chris S. (who was helping me) promptly switched me to 11th floor corner room, same... More

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シェラトン・グランデ・トーキョーベイ, General Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review
12 April 2013

We would like to express our gratitude and appreciation for your loyal patronage to Starwood Hotels, and thank you very much for staying with us recently and for your review on various aspects of our services and facilities. We really regret to learn that we were unable to exceed your expectations. First of all, we apologize that the room we... More

North Carolina
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 April 2013

As a business traveler I generally stay in downtown Tokyo but amazingly on this trip there were no rooms for me until Sunday. So I chose this hotel as a loyal SPG customer. The room was very clean, check in easy and hotel very close to Tokyo Disney. Lots of happy travelers and kids and very friendly staff. Room service... More

Was this review helpful? Yes
シェラトン・グランデ・トーキョーベイ, General Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review
12 April 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip and we sincerely appreciate your loyal patronage to Starwood Hotels. We would like to express our appreciation for your review on our services and hope you enjoyed your stay with us. Our goal is to provide our valued guests with a memorable and enjoyable... More

Cyberjaya, Malaysia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 April 2013

I stayed in this hotel last 2 years with my family of 4 during out visit to Tokyo Disneyland. We were upgraded to a family room on the family level. the room have 4 beds. Breakfast spread was great. As we are muslim, we don't eat meat in the public as it is not slaughtered the proper way, even that... More

Was this review helpful? Yes 1
See 3 more reviews by sohailahsoheimin for Urayasu
シェラトン・グランデ・トーキョーベイ, General Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review
9 April 2013

We would like to express our gratitude and appreciation for your patronage to the Sheraton Grande Tokyo Bay Hotel, and thank you very much for your review on our services. It is our great pleasure to hear that you were happy overall with our services and enjoyed your stay. We will share your comments with our team and enhance our... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2013

We booked 6 months ahead from their website and got a very good deal. The room was huge with 2 queen size beds and 2 single beds. Bathroom was huge too. The room was a bit dated but it was rather clean. We love the coffee machine provided and the complimentary drinking water was really handy for us to take... More

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シェラトン・グランデ・トーキョーベイ, General Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review
9 April 2013

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort. First of all, we sincerely apologize that our staff gave you wrong information about the place you could purchase the Ghibli Museum tickets. The convenience store in the Hilton Hotel is not Lawson where the tickets are available. We are... More

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Additional Information about Sheraton Grande Tokyo Bay Hotel

Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Address: 1-9 Maihama, Urayasu, Chiba Prefecture 279-0031, Japan
Phone Number:
Region: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Urayasu
#6 Family Hotels in Urayasu
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Sheraton Grande Tokyo Bay Hotel, a Western-style hotel with traditional Japanese charm. The hotel's views of Tokyo Bay are a constant pleasure and the sense of spacious garden surroundings a delight. The Sheraton Grande's accommodations are world-class - all of our 802 luxurious guest rooms feature a private balcony. After a day of business or entertainment in captivating Tokyo, enjoy fine dining at one of the Sheraton Grande's gourmet restaurants. ... more   less 
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