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All 56 Niigata hotels

ANA Crowne Plaza Niigata

4.0 of 5
5-11-20 Bandai, Chuo-ku, Niigata, Niigata Prefecture 950-8531, Japan (Niigata Station)
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ANA Crowne Plaza Niigata
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Ranked #8 of 56 hotels in Niigata
Most recent review
4 of 5 stars Reviewed 25 May 2013
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69 reviews from our community

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Traveller rating
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    41
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Sapporo
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 May 2013

Just finishing two nights at the ANA Crown Plaza Niigata. My room, 803, is a very comfortable twin (great pillows, or is it the sheets? something is very silky) and the room is larger than most I usually end up with in Japan. Couldn't find wifi in my room but there is a LAN cable to connect the old way... More

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Tokyo, Japan
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 12 January 2013

Interior decor: Nice lobby - that's what I expect from ANA Crowne Plaza hotel chains in Japan. That's on par. Guest room - I had deluxe twin. At an initial glance, it looked as good as other ANA Crowne Plaza hotel chains, but the beauty was only skin deep. Small windows. Outdated furnitures. Tired looking wallpapers. Exterior appearance: Flagship premier... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Niigata, responded to this review
31 January 2013

Dear setotravel, Thank you for leaving a comprehensive review regarding your recent experience in our property. It is great to hear that you enjoyed the majority of our hotel features. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We regret that... More

Pasadena, CA
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 21 May 2012

The Crowne Plaza Hotel in Niigata reminds me more of a Holiday Inn once you get past the pretty lobby. Our "superior twin" was small and lacked almost any adornment. Same for the small bathroom. The worst feature was clearly the air conditioning, which isn't air conditioning. The only control in the room is a knob to control the fan.... More

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Management response:
2 July 2012

Dear Paul9876, Thank you for your review and being so detailed in the good and the opportunities to improve. Please accept my sincerest apologies for the air conditioning issue you experienced. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. While we understand that your stay was... More

Den Haag
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2012

I agree with most that AName already wrote. The breakfast buffet doesn't cater much in continental breakfast though. There's a selection of croissants and two bread rolls and two types of jams. Some fruit and cereals or cornflakes. If fried eggs with bacon and sausage is your choice of breakfast you're better served. The rest of the food is all... More

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Dublin, Ireland
Top Contributor
66 reviews 66 reviews
55 hotel reviews
Reviews in 46 cities Reviews in 46 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 June 2010

I stayed here for 6 nights in May 2010 as part of a business trip with a large group. Overall my experience was positive and I would happily recommend this. The staff were very friendly and helpful and location is very good, located close to downtown and about 10 minutes walk from the train station / restaurant area. The rooms... More

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TOKYO
Top Contributor
138 reviews 138 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW
Google Translation

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sapporo, Japan
2 reviews
5 of 5 stars Reviewed 8 June 2013
Google Translation

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
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Tokyo, Japan
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 28 April 2013
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
More
Was this review helpful? Yes 1
Kawasaki-shi, Kanagawa, Japan
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 26 April 2013
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
More
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静岡
Top Contributor
65 reviews 65 reviews
60 hotel reviews
Reviews in 42 cities Reviews in 42 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 22 April 2013
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes
 
 
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Additional Information about ANA Crowne Plaza Niigata

Also Known As:
Crowne Plaza Niigata
Address: 5-11-20 Bandai, Chuo-ku, Niigata, Niigata Prefecture 950-8531, Japan
Phone Number:
Region: Japan > Chubu > Niigata Prefecture > Niigata > Niigata Station
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
#3 Business Hotels in Niigata
#3 Luxury Hotels in Niigata
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
ANA Crowne Plaza Niigata was born on the 1st of December 2008.ANA Crowne Plaza Niigata is located in the heart of the city of Niigata, the largest city on the Japan Sea coast located a mere 75 minutes from Tokyo by the bullet train express Joetsu Shinkansen and famous throughout Japan for its wonderful food. The hotel is conveniently located close to Niigata s tourist and shopping hubs, and a ten minute walk from JR Niigata station, 15 minutes by car from Niigata Airport. During the day enjoy walking along the riverside, a favourite relaxing spot for the people of Niigata or walk along Japan s longest river the Shinano. At night you can see the beauty of the illuminated Bandai Bridge from the hotel. A modern 16-storey hotel, the ANA Crowne Plaza Niigata is five minutes from the Toki Messe which is the biggest convention hall in Niigata. The hotel has several banquet and conference rooms with the largest capacity in Niigata city. Because of its location, the hotel is a good choice for both business and leisure travellers. ... more   less 
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