Not really much to see in Matsumoto, except for the castle, but a stay in this hotel has fully compensated that. It has ghe most spectacular onsen (hot bath) we have seen in Japan, and the Japan experince you get is really fantastic, from the tatami room to the kaiseki dinner. We loved it. Only small complaint - would be... More

This ryokoan is run by renowned Hoshino resorts and you would get exactly what you expect. That said, quality of the service, rooms, foods & facilities are at a very high standard and you'll be satisfied with all they offer. We stayed in a spacious room that has a main Japanese tatami room, sub tatami room, a deck with chairs... More

There really is very little reason leave Kai Matsumoto during your stay but you'll have to because there are things to see in Matsumoto. That being said: The customer service is attentive but not intrusive, friendly but not contrived, and wonderfully amazingly helpful when it came to exploring Matsumoto. The accommodations are very comfortable. The hot spring spa rooms are... More