Our experience at the Holiday Inn Amherst was great. I booked my room through priceline for $70/night and I was a little nervous at first after seeing some of the negative reviews here on trip advisor but once we checked in the hotel my fears were allieviated. The front desk staff helped book me and my son into a two... More

The second building was obviously an add on because it's about a mile from the front desk. This wouldn't be too much of a problem if the room keys actually worked. I asked for two, and kept them in different places after it happened twice. Didn't matter. It's 2013, the technology is there, use it.

Right close to the university, this is a good example of good services for the price you pay. Clean, good rooms (roomy enough), nice personnel. Avoid the restaurant. Breakfast may be better but even worst.

We arrived so late that moving to another hotel isn't an option. We are simply too tired to go somewhere else. The lobby is nice and we were well received. Our first room was on the first floor, which has some water or flood damage that smells. Our room smelled worse, however, and we were quick to notice that there... More

This hotel is convenient to the airport and tats the best I can say about it. Walked up to the desk. Five staff there total with no customers. Middle one looks up at me, drops her eyes - and finally the one on the end acknowledges me. The chat continues. No paperwork ready, I am Platinum with IHG. Take a... More

We had booked two rooms for two nights in this hotel from May 10th – 12th .. Holiday Inn at Amherst is a hotel in the heart of the city. It is quite good for those who want to visit Niagara falls. I booked the hotel through internet and the process was quite smooth. When we checked into the hotel... More

Nice clean hotel,central to all amenities:shopping in particular and restaurants. Good value for the money. Only compliant: the (water)pipes need a lot of insulation. Every time some one in the room above or next ran the water or flushed a toilet,you heard it. Not fun early in the morning or late at night when trying to rest.

Spent one night at this hotel last week. This hotel is not the Waldorf Astoria, make no mistake about it. But in fairness, it's not billed as such. What it is was a clean, friendly, and very competant hotel. Check in: Simple and no hassles. We got the room (including parking and shuttle) from Groupon. The desk staff processed me... More

Staff was friendly but hotel rooms are terrible. No elevator, the hotel is a maze and you have to walk threw various hallways to get to your depending on the room. The mattress was very hard, squeaky and uncomfortable. Room was basic and the washrooms are very old looking, below average. Parking is free and it's close to the highway,... More