Hilton Ras Al Khaimah (Ras Al Khaimah, United Arab Emirates) - Hotel Reviews

CappyUAE

Abu Dhabi, United Arab Emirates

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 6 cities

11 helpful votes

“Noisy”

Reviewed 8 May 2013

The cleanliness is good, but it needs a face lift. The baths are showing signs of wear and tear and are yellowed by water discolouration. Food is good and the staff are helpful. But, the noise at night is intolerable, especially in rooms over looking the pool. Unless you're a very heavy sleeper, don't expect to get much or any... More

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Dear CappyUAE, Thank you for your time writing you feedback which we really appreciate and value. We would like to offer our sincere apology for the inconvenience occurred during the stay because of the noisy form the neighbour; it is true that some of the pool facing rooms is not quite in the weekends, but in the weekdays no loud... More

Darin L

Dubai, United Arab Emirates

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

“Very pleasant and good value”

Reviewed 1 May 2013

I recently stayed at this hotel and was really impressed by it. Yes it is dated and could do with some work but it really is value for money. Everything works well. The staff are friendly. The room is very clean and the bathroom adequate. The rooms have a very nice view over the creek. The restaurants have good food... More

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Dear Darin L, Thank you so much for choosing our hotel to spend your holiday, I was and will be always our great pleasure to welcoming you to our hotel. We are very happy to know that you have enjoyed your stay with us, and we will assure to communicate your comments with all team members who are waiting to... More

PatGinSam

Washington DC

Reviewer

5 reviews

3 hotel reviews

Reviews in 4 cities

“Wonderful-clean and quiet, but needs a face lift”

Reviewed 29 April 2013

I stayed in the hotel for 8 nights. Breakfast and Dinner was included in our stay. The food was great and the rooms were clean and quiet. My bed was extremely comfortable The hotel just needs a slight facelift. The furntiture in the guest rooms are old. They do not have wifi in the rooms (you have to go down... More

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Review collected in partnership with Hilton Hotels & Resorts

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Dear PatGinSam, Thank you so much for your time writing your feedback which is helping us a lot to achieve the highest standard of service, we are happy t o know that you have enjoyed your time with us and looking forward welcoming you back. We agree with you the hotel furniture will need refurbishment which we are planning to... More

Leonard W

Dubai, United Arab Emirates

1 review

“Hilton RAK April 2013”

Reviewed 22 April 2013

Good accomodation. Non-smoking room was smoke free not just air freshened. Pool is good, pool service non-existant and had to self serve at the pool bar window. Hoof and Finn restaurant tenderloin was more like rump steak.... tough and hard to cut and chew. Good lively bar if not too smokey. Staff friendly. Check-in and check-out was a breeze.

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Dear Leonard, We appreciate your time taken to write your review which is helping us too much to achieve the highest standard of service, we are happy to know that our service was up to your expectations, however we are disappointed to know that you did not enjoy the steak at Hof in Fin , Please rest assured that you... More

ANNNEWTOWNARDS

NEWTOWNARDS

Reviewer

3 reviews

Reviews in 3 cities

“GREAT FOR A SHORT BREAK”

Reviewed 19 April 2013

This hotel is an older building in comparasion to the development in the region. The rooms are tired but CLEAN. Food is of a satisfactory standard and the resturant staff are very accomodating and pleasant. Good value if all you want is the sun for a few days but the journey from DUBAI airport is 1hr 10 mins. Free shuttle... More

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Dear ANNNEWTOWNARDS, Thank you for taking time writing your feedback which always has significant value for improving our standard of service. we are glad to know that you enjoyed your stay and the hotel was up to your expectations. Ras Al Khaimah city is new arising fast growing city which has started to attract lots of travellers every year because... More

j3g

Brno

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

11 helpful votes

“Still not sure if I liked it...”

Reviewed 16 April 2013

We have right now returned from our 2 weeks holidays in this Hotel. This time we travelled with our 1,5 year old baby. ROOM: spacious, clean, outdated a bit but it wasn ´t a big deal at all FOOD: we had just breakfast but it was lovely (fresh omelettes, pancakes, sausages, fruits, vegetables...) and the staff at the breakfast was... More

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Dear J3g , Thank you for your time writing your comments and constructive feedback which we value and appreciate because that is helping us to achieve the highest standard of service. We are disappointed that you did not enjoy the utmost of your stay, would like to extend our sincere apology regarding the inconvenience happened due to the wrong payment... More

oddw

Walsall, United Kingdom

Senior Contributor

26 reviews

13 hotel reviews

Reviews in 12 cities

14 helpful votes

“BEEN BACK”

Reviewed 13 April 2013

Just had a most relaxing 2 weeks. A massive THANK YOU to Malika (well done on your well deserved promotion) a real credit to HILTON. Again good food especially the OM ALI. We had room 341 which is on the front of the hotel, comfortable bed and efficient air con, plate of fruit/biscuits on arrival which is a really nice... More

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See 2 more reviews by oddw for Ras Al Khaimah

oddw has 2 more reviews of Hilton Ras Al Khaimah

“BEEN AGAIN!!!”

Reviewed 4 January 2013
“EXCEPTIONAL, will go back, have been back!”

Reviewed 22 August 2011

Dear oddw, Thank you for being back, thank you for showing interest to our hotel year after year, you make us feel very happy with your loyalt to our hotel. Rest assured that you comments will pass to the team members, as they cannot wait to welcoming you back. Looking forward to welcoming you back very soon. Best Regards, Mohamed... More

Ashley888

Al Ain, United Arab Emirates

1 review

“Nice stay!”

Reviewed 11 April 2013

Nice value for decent price. The hotel is a little older and could use some updating, but not awful. I like that you get to use the nearby Hilton Resort's beach and pool for free!! The resort has 6 pools and a nice beach. They even have a shuttle if you want to ride it to the resort. We just... More

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Dear Ashely, Thank you for your time writing your feedback which we really value and appreciate. Our guests have access our sister and neighbour hotels where they can enjoy the beach, bars, and different restaurant which could be considered one of the privileges we offer. Also we provide shuttle bus which takes 10-15 minutes to the resort. We are looking... More

ollyboy747

london

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

2 helpful votes

“Could do alot better for Hilton”

Reviewed 10 April 2013

We booked 2 weeeks R/R in the sun over the easter period as a treat for the kids and found this Hotel to be the cheapest deal we could get.However on arrival,what a let down. The Hotel needs to be pulled down and re blt. It is atleast 20 years behind the others and still has old fashion keys to... More

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Dear ollybosy747 , We would like to thank you so much for your time writing your feedback and experience at our hotel , we are disappointed to know that the staying with us was not up to you expectations and not expected as was planned. We cannot deny that our hotel is old building which has plan for refurbishment; however... More

RandGirl

Al Ain, United Arab Emirates

Senior Reviewer

9 reviews

Reviews in 3 cities

5 helpful votes

“Great Deal”

Reviewed 9 April 2013

While the hotel is neither new nor breath-taking, we did enjoy it. Very clean, the staff is very friendly and helpful, the location is convenient, the landscaping is beautiful. The best perk, however, is the free access to Hilton Resort and Spa.

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Dear Randgril, Thank you for your time writing your feedback which we really value and appreciate. Our guest can access our sister and neighbour hotels where they can enjoy the beach, bars, and different restaurant. We are looking forward to welcoming you back to our hotel. Best Regards, Mohamed Moneim More

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Hilton Ras Al Khaimah

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