we went to hedef resort on the 23/08/12 with my family we saw the references for the hotel how bad they were but we thought it can't be that bad or could it ? for a 5 star hotel it was shambles the food was terrible you couldn't even eat it the taste was awful there was no cold drinks... More

About my holiday spent on this Hotel in September 2012 I was not at all happy!Even Hotel has a large rooms,beautiful pool,but everywere is DIRTY-on Restaurants,on their own beach,bad service,arrogant staff,a part of them unqualified.Underwater you find rocks being difficult and dangerous to swim.Majority russian tourists as clients not at all educated-,noisy ,drinking all day long.Food is the same everyday... More

dirty, dirty, dirty, tables with not eaten food - lack of personnel, reception is friendly only to R. Hotel declared 5 stars is max. 3. Ultra all incĺ.´is 3 domestical alkohols and beer. If you want to go to the sea, you must ask where it is.Underwater rocks very dirty, no changing towels, long time to wait elevators

1-there is no drinking water in your room so don't even think of something else like soft or alcoholic drinks. I asked the receptionist a bottle of water and he told me: "you have only a bottle a day" 2- there is no way to go swimming in the sea because you can hurt yourself in the big underwater rocks... More

Not prepared for the guests,they do not change towels for days,cleaning lady just opens and closes the door of your room,no room to eat,the same food every day...all in all,the worst hotel I have ever been!

We stay a this hotel in June 2012 and we're not very happy. As an infrastructure everything is quite ok - huge new bulidings, large rooms, superb pool, nice location near by it's own beach and the charming village of Konakli. It was supposed to be a 5 stars hotel but the cleanliness, the food (including the drinks - the... More

Well, probably unlike some travelers, I went to Alanya to lie on a beach, or go around the sights, not spend my time in a hotel. Whatever time I spent there was not remarkable, but fine enough. Clean room is guaranteed after a tip only. Food, as other toursists mentioned during my stay, is not filling. Well, was enough for... More

They treat us very bad! We got there and they had no rooms and we pay 1200€!!!! First night we had to go to another hotel! And them to come back NeXT day! Dont go there!!!!

d'ont go there. is big mimstake!!! poor room and food.horrebel serviceses...and expenses price