Made most welcome at reception even at the late time of our arrival after midnight Our room was very comfortable and the bathroom was superb Although only one restaurant was open the food and service was exellent The lobby bar and Ali who serves really good cocktails always made us welcome All of the hotel staff were very friendly and... More

I booked the hotel independently, but 90% of the clients were part of a package deal and the hotel catered very well for that market. However, for someone wanting quiet, clean, well serviced accommodation this hotel is a mistake. It has obviously been a very well appointed hotel at sometime in the past,but is now several years overdue for a... More

Booked a 3 week week stay last 2 weeks of April and first week May. Some really cold and wet windy days in first week, there was no heating in hotel room and anywhere else in hotel, went to bed early on the cold days as reception and entertainment area was so cold, people sitting with coats on. My room... More

Stay here for two weeks at Easter and had a lovely time the room was one of the best we have stayed in and the view was also lovely looking over to the sea and harbour .The food was very good always plenty of choice we also done the diner around which was also good .Lovely pool area with lots... More

I arrived with my mother and grandmother as a get away before I have my baby and it was one thing after another. The receptionist was very rude and dismissed us immediately on arrival and sent us to the bar area to fill in a big form. 30 mins later she appeared back grumpy and gave us our wrist bands.... More

We have had a fantastic week at the saphir palace. We were unfortunate to have our first few days limited by the weather, however we made us of the spa, for £50 we got time in the hamman, body soap, body scrub, seaweed wrap, hydrotherapy bath and a 1 hour full body massage!! The bar is fantastic, if a little... More

On arriving at the hotel,we had to adjust too the culture shock of tunisia and once we had settled in for 24hrs we found that we absolutely loved it. The staff at the hotel (in every department) were brilliant, once you introduce yourself to them, they remember and look after you like they have known you forever. The food in... More

I read some reviews regarding this hotel-in truth they wanted a british 5 star hotel with tunisian culture and all for £450.A bit of a contradiction.We have just returned from a great week in this hotel.We found a Tunisian 5 star hotel-not a british.The reception was impressive,the rooms clean and adequate with loads of hot water.The bar serving excellent beer,gin,vodka... More

The hotel is nice, but not worth a 4 star. It's a bit worn and weathered to be 4 star. Also it's location is purely tourist driven, nothing authentic Tunisian about it. Just one big tourist trap. It's private beach is terrible. Dirty, building rubble, rocky and looks man made but not even well made. Find a better beach if... More