This hotel was booked for me by the company I was visiting, previously I have always stayed closer to Tunis and having read earlier reviews of this hotel will adit to being a bit apprehensive before my arrival. However things were no where near as described by some people. Yes, some things are looking like they are due for renewal,... More

My company was organizing a conference that was taking place at this hotel, so, as conference staff, we had to stay here. After reading some of the other reviews, I was prepared for the worst, however I was pleasantly surprised. The hotel has definitely seen better days (carpet in room was a little worn, the décor was dated, and the... More

I was advised to book into this hotel by the company I was visiting, as it is close to them. I booked, then read some of the reviews below and was very concerned about what I was going to! My general experience of the hotel was good - excellent, comfortable, clean, large room well up to European standards, very nice... More

We are very disappointed with this hotel magnificent architecture. We decided to spend a few days in this hotel after much stress of everyday life. Hotel is very well known because it was belong to ex-president Ben Ali. We heard a lot about this hotel and we booked the blow half board. Hence the abject poverty dinner we ever seen... More

DO NOT stay at Le Palace Hotel. We got charged for an expensive service we had not requested – NOR signed for. Hotel manager would not discuss the erroneous charge with us, and you need a check out card to show the doorman or your luggage cannot leave the hotel.. The management was rude and belligerent. The hotel, which is... More

A large international organization held a conference at this hotel, where the majority of the guests stayed. While the housekeeping staff were very friendly, the dining room and lobby staff were not at all versed in customer service. The worst example is many conference attendees were charged an exorbitant amount for a hotel "pick-up" from the airport to the hotel.... More

I recently had the opportunity to stay here in connection with a major international conference. While there are some nice people who sincerely tried to be helpful, management proved to be entirely unhelpful, unfriendly (to the point of rudeness to some colleagues), had problems resolving the bill (double billing for items), and added charges for "transportation" that was not used... More

Once upon a time a very big and elegant hotel, with many details and spaces full of luxury. Now the atmosphere is a little bit "decadent" as an old "madame full of jewels". Beds and furnitures are not too old but also not at the level of this hotel category. Bathroom sufficiently clean. Staff gentle and professional. Rates are convenient... More

This is not a 5 star hotel, the public places are out of date and the exterior facilities (pool, beach, tennis court, etc) are badly in need of repair. We live in Cairo, so have traveled extensively throughout this region.