The bar staff, band and breakfast greeting person were excellent. The check in staff showed little emotion and I felt not welcome. The cooks on the fried eggs were terrible, and the menu was lacking cerials, and fruit juices.

We booked 3 rooms of the hotel from expedia. But when we reached to our surprise, we were put in different wings. When we request to put us on the same wing they asked money!! Beside that when we booked with breakfast, we were surprise to know that the break fast is only for adult and for kids you have... More

The cleaners of the hotel lie when questioned . Room service do not know English and hang up on you when they don't understand your order. I was there 9 nights and the whole time I was there the 3rd lift never worked, and they never fixed it.. So your waiting forever for a lift because they are always full.... More

The check-in was smooth. The room was quite spacious and a good view. Although it was really noisy at night but I enjoyed watching those ppl enjoying themselves at the gay bar nearby. I experienced a blackout on my 1st day frm 9pm till 3am. Imagine with a hot room and limited lights at the passage way and the hotel... More

It is near the beach, shoppingmall, bar street and seafood street. It is easy to get all location you want to go by walk in 10 minutes.It is also far away the noise in night, only some bars' happiness will trouble you sometimes for there are some gay bar in the front street of the hotel. The room service is... More

We found the hotel very well located- a short walk to the beach and the cute eateries around but was by no means luxurious. Since we went in early January, which is peak season- I felt that we paid an arm and a leg for the basic room we got. The buffet breakfast was elaborate but average. The view from... More

Perfect view if you are above 12th Floor. Rooms are clean and tidy. Food and bar service was also good. However, hotel doesn't have wifi in rooms and there is a LAN cord which is chargeable. Location is so-so. Would have been apt if it was a sea facing hotel.

Was there from 1-5 June 2013. Very Good: 1. The assistant manager (a guy with the last four letters of his name I think is "sorn") checked me in on 1st June 2013 even though I was way before check in time around 930am. I was very tired from the early flight and he took time to find me a... More

I cannot believe such a big hotel did not have Internet or Wi-Fi in the room Internet would be extra cost in the rooms and no Wi-Fi. Hotel is a 10 minutes walk from the beach and all the crazy nightlife