Me and my wife spent the last New Year's Eve at this hotel. Be informed that they have two hotel locations: the main one close to the river (even though you have no access to the river through the hotel) and the beachfront one. We stayed in the second one which by the way had no pool and wi-fi. The... More

calm & Serene place. loved the pool which is in the centre of the resort. Only thing which was missing was it wasn't beach side. however Bentota is not the place you should be picking to stay, suggest one travels further south for better beaches and more options of scuba, restaurants etc.

I loved this place, quiet and just 2 minutes away from the beach, Staff are the best that I have seen, Manager does his best to make you feel at home, Good size pool well looked after, Two really good chiefs.

In all fairness, I have to give this hotel null points. We booked it 6 months in advance and confirmed the booking no less than 3 times, including shortly before setting off for the flight to Sri Lanka. We'd arranged airport pick up, which was there waiting. We were taken to their brand new sister hotel - "superior room at... More

They overbooked rooms and then tried to offer rooms at some other hotel which had not even started. They were least bothered about us and did not care. We were there for at least 2 hours but they did not not show any kind of courtesy to us. I would really feel that this hotel reservation is not dependable and... More

We made our booking of 4 rooms through Agoda and paid for it months in advance. We even called before arriving at Bentota Village! On arrival, the manager saw us and went away in an auto, made us wait for an hour and 45 mins, came back and pretended like she just got there! Then we were told there had... More

We had booked 4 rooms through Agoda. When we reached we were diverted to another hotel and asked to stay there because they had overbooked the original location. This other location was still under construction and had half the amenities as the Bentota village we had booked for. We denied it and retured to the main hotel where we were... More

We booked this hotel through booking.com and when we pulled up at its entrance our drivers were told in Sinhalese to wait as we wouldn't be staying there; while we were made to go through the charade of a lady pretending to look at our booking and saying there must be a mistake, their fault, as they had no room... More

We were during our Honeymoon trip, and we had no choice then this hotel because of very late decision for the trip to Sri Lanka. We booked the hotel directly at their website, without any prepayment. Our first impression at the entry to the hotel was quite disappointing, as we were expecting much bigger hotel. But from the entrance their... More