The hotel was rather ok, but afterwards they billed for minibar items, which I had not consumed. I phoned them to dispute this, but they claimed that I must have been told about this during check-out. That was not the case. Pretty disappointed.

I spend well over 1/2 my time traveling and staying in hotels and have certain brands I look for. Best Western is one. This property has many reviews I should have picked up on things. Yes location is good and building itself is nice. That's all the good I can say. Shuttle ride was insane 4 busses only one was... More

My family stayed at this hotel for one night, during an overnight layover en route to China. Although I reserved the room on the hotel website for a certain price, the cost charged at checkout was much higher. The room was clean and comfortable, with firm beds akin to those in China. These are great if you are used to... More

Nice location when you like to stay near by the airport but BIG minus - no 24h room service.For me (normal by- pass traveler) this is a minimum request. Next visit I choose another hotel.Service at lobby is nice.

I read a few reviews for this hotel the morning I booked--I had expected to stay with a friend until my flight back to the United States, but travel time to the airport mandated a hotel room near Incheon International. Honestly, I wasn't expecting such a nice facility based on the reviews I read on multiple websites. I paid roughly... More

Nice hotel, very close to airport, free airport shuttle. Helpfull staff. Choose the hotel as I had a flight the next day noon, very convenient to go to the airport and a quiet place to rest. Also breakfast was not too bad. This time was together with a colleague so it was less boring :-)

If you're connecting through ICN, this is a great place to crash for the night. Free airport shuttle outside door 13 at the airport and it only takes about 5 minutes to get to the hotel. The hotel itself is gorgeous and staff speaks English well enough to make check-in a breeze. The room itself though is underwhelming for what... More

If you have a short stop-over in Seoul and are looking for a quiet hotel, comfortable bed, hot shower and perhaps a meal at an economic price then this is the hotel for you. The free courier bus which takes no more than 5 minutes terminal (outside Gate 13) to hotel is a big plus. There is an amazing golf... More

Like many previous reviewers, I was given a room, dinner and breakfast at Best Western Incheon Airport as part of my flight ticket with Korean Air. I traveled from Sydney to Japan via Korea and it was necessary for me to have an over-night stop-over on my way in to Japan. Upon leaving the plane in Seoul & before you... More